Job Information
Job Information
Description
New!
Heart Trainee - Client Care (1-Year Contract)
Company Information
Company
Sagicor Jamaica
Website
https://www.sagicor.com/
Contact Name
Contact Email
sagicorjobs@careerjamaica.com
Job Type
Full-time
Department
Sagicor Life Jamaica Ltd.
Category
Administrative
Posted
04-12-2024
Job Status
Start Publishing
04-12-2024
Stop Publishing
14-12-2024
"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"
Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Client Engagement & Communications team in the capacity of: Heart Trainee - Client Care (1-Year Contract)
In partnership with HEART/NSTA TRUST, Sagicor Life Jamaica Limited is seeking candidates for the School Leavers’ Training Opportunities Programme (SLTOP) specially designed to bridge the gap between school and the world of work for recent school leavers.
Our School Leavers’ Training Opportunities Programme (SLTOP) is for school leavers between the ages of 17 to 23,
who have six or more CXC or GCE passes including English Language and Mathematics. In the SLTOP, trainees have the opportunity to work with Sagicor Life Jamaica Limited for up to one year where they can fully acquaint themselves with the company’s daily operations in order to gain rich, immersive practical knowledge.
As a Heart Trainee, you will:
- Provide superior service to clients upon interaction including walk-in clients and guests calling via phone.
- Submit resubmission requests received to Claims Inquiries unit for processing.
- Capture all client information and interactions at point of contact.
- Assist with preparation and dispatch of member cards.
- Perform other job-related duties assigned from time to time.
What do you need?
- Minimum of six (6) CSEC or GCE ‘O’ level subjects including English Language and Mathematics.
- Working knowledge of computer software packages, including word processing and spreadsheets applications.
- Basic human relations skills.
- General knowledge of Client Relations principles.
- Ability to communicate effectively both orally and in writing.
If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 13, 2024.
While we appreciate all applications, only shortlisted candidates will be contacted.
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