Job Information Operations Risk Review Associate Company Information
Contact Name
Contact Email sagicorjobs@careerjamaica.com
Job Information
Job Type Full-time
Department Sagicor Life Jamaica Ltd.
Category Planning/Development
Posted 18-04-2024
Job Status
Start Publishing 18-04-2024
Stop Publishing 27-04-2024
[Kingston,Jamaica ]
Description
"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"
 
Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Business Optimization and Systems Control team in the capacity of: Operations Risk Review Associate
Location: Kingston
 
 
As an Operations Risk Review Associate, you will:
  • Provide assistance in coordinating the day-to-day activities on all client risk and suspected fraud issues for Insurance Operations Services.
  • Review, investigate and resolve client complaints or reports received that are contrary to the Company’s policies and procedures.
  • Support Operations Monitoring & Control in the administrative framework for regulatory compliance and controls in accordance with the guiding principle governing the financial sector along with the company’s code of business conduct and ethics.
  • Assist in coordinating the activities relating to allegations made by clients with regards to any suspected fraudulent misconduct.
  • Review, investigate and discuss complaints from clients with the referring area.
  • Liaise with applicable stakeholders in instances of misappropriation or fraud.
  • Compile all supporting formal documentation regarding findings of any investigation or allegations made by a client and submit reports to the relevant department.
  • Follow-up to ensure closure and/ or resolution of the complaint.
  • Assist in maintaining records related to fraud cases.
  • Monitor Sales Representatives’ activities on an ongoing basis:
  • Monitor Advisors including those on the watch list for any irregularities and submit the findings to the Officer.
  • Conduct random receipt book audits on Advisors from each Branch and Broker/ Agency by requesting receipt books currently in-use.
  • Follow up with all branches and brokers/ agencies to submit their quarterly receipt book audit report.
  • Compile information from audits conducted and prepare quarterly reports to department.
  • Maintain log of lost/ stolen receipt books.
  • Assist in conducting Client Due Diligence (CDD) and Enhanced Due Diligence (EDD) for medium and high risk-rated insurance clients.
  • Provide support in monitoring the client complaint register/ portal.
  • Assist with presentations as needed or necessary.
  • Perform other job-related duties assigned from time to time.
What do you need?
  • Diploma or Associate Degree in Business Studies or equivalent qualification from a recognized institution.
  • Minimum of two (2) years’ working experience in the life insurance industry.
  • LOMA certification would be an asset.
  • Completion of certified industry courses would be an asset.
  • Strong creativity and analytical skills.
  • Detailed oriented and a great deal of urgency.
  • Excellent oral, written communication and time management skills.
  • Knowledge of Microsoft Office Suite and productivity tools.
  • Dynamic, self-motivated and performance-driven outlook.
  • Sound knowledge of the requirements of the regulatory bodies in Jamaica and Cayman Islands.
If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than April 26, 2024.
While we appreciate all applications, only shortlisted candidates will be contacted.
 
 
 Applying for this job?
 
Not the right fit for you?
Search for the right Course from Alison.com using the link below and start learning!
 
Share on Google+ Friend Feed Linkedid Twitter Yahoo Share on facebook
Facebook Comments

Job Search Tips

  • Earn FREE Online Certifications
    Earn FREE Online Certifications There are currently a number of sites that offer certification and Diploma courses for FREE. Here are some of the courses Career Jamaica recommends for job seekers to improve their marketability in the competitive job market.  Use the links to see course info and to apply to earn a certificate…
    in Job Skills 7 comments Read more...
  • This huge email mistake is preventing you from getting hired
    This huge email mistake is preventing you from getting hired   This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.? What does your E-mail Address Say to a Potential Employer About You?   Your E-Mail address matters.    Using the wrong email address when applying for a job could hurt your chances
    in Job Skills 1 comment Read more...
  • Networking in the Digital Age
    Networking in the Digital Age Networking has gone completely digital. Just like they have impacted everything else in the free world, sites like Facebook and Linkedin have altered the entire structure of professional networking. Here are a few tips to help you survive in the digital networking age:
    in Job Skills Be the first to comment! Read more...
  • What You Need to Know about a Company Before a Job Interview
    What You Need to Know about a Company Before a Job Interview What You Need to Know about a Company Before a Job InterviewBefore heading to job interview, it is extremely important that candidates know as much information as possible about the Company/ Organization. Getting this information is fairly simple, and it's a good idea to memorize a few key points to bring up…
    in Job Skills Be the first to comment! Read more...
  • 5 Things You Should Never do in a Job Interview New
    5 Things You Should Never do in a Job Interview New 5 Things You Should Never do in a Job Interview Congratulations! you have just gotten called in for a job interview. You now need to know the simple ways to candidates make a bad impression during an interview. There are a few things that most Human Resource professionals agree are…
    in Job Skills Be the first to comment! Read more...

Enter your email address to stay connected with us:

Find us:


To receive updates on the latest job opportunites
Follow Carrer Jamaica on:

5296501 linkedin network linkedin logo icon
  5296516 tweet twitter twitter logo icon  5296765 camera instagram instagram logo icon  5365678 fb facebook facebook logo icon

Did You Know?

  • Career Jamaica makes it easy for you to find a job in Jamaica or the wider Caribbean.
  • There are numerous opportunities for employment in Jamaica at all job levels listed with Career Jamaica
  • Registering and viewing jobs in Jamaica with Career Jamaica is free
  • You can sign up for Career Jamaica’s free, email job updates