Job Information Operations Manager
Job Type Full-time
Category Media
Job Status
Start Publishing 10-02-2019
Stop Publishing 22-02-2019
Description

OPERATIONS MANAGER needed for FOR UPSCALE ENTERTAINMENT BUSINESS

DUTIES AND RESPONSIBILITIES:

  • Direct plan and organize all the business on a daily basis
  • Ensure and consistently deliver high-quality standards in all areas of the business
  • Ensuring that all rules are followed
  • Exhibit sound decision-making skills when dealing with customers as well as staff
  • Train personnel to meet the needs of the business
  • Ability to handle guest disputes and queries amicable and discreetly
  • Handle sales, including food and beverage, reservations, showroom, special events, surveillance and guest service
  • Be responsible for the overall integrity of the daily operations of the business
  • It is important to handle issues for customers and do your best to ensure they are satisfied
EDUCATIONAL REQUIREMENT:
  • Bachelor’s degree (B.A. /B.S.) in business/ casino related field preferred.
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Excellent verbal and written communication skills, must be fluent and literate in English
EXPERIENCE REQUIRED:
  • Must have experience in the entertainment business
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and customers
  • Excellent problem-solving skills
We thank all applicants, however only those shortlisted will be contacted.

Email: opmanagerupscalebusiness@gmail.com

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