Job Information
Customer Service/Virtual Assistants
Company Information
Job Information
Description
Job Type
Full-time
Department
Home Based/Online Job
Category
Online Jobs
Posted
11-10-2021
Job Status
Start Publishing
10-10-2021
Stop Publishing
06-11-2021
Customer Service/Virtual Assistants
Hello Jamaica!
We are Talentpop!
A dedicated group of Customer Experience & E-Commerce professionals seeking Dedicated Customer Service/Virtual Assistants to work as Customer Service Agents for several of our E-Commerce businesses and clients!
BPO Experience is a PLUS!
Responsibilities:
Respond to:
- Customer-related emails.
- Live chat messaging.
- Social media engagement (Facebook/Instagram messages and comments).
- Inbound phone calls (if required)
- Collaboration in a group or team setting.
- Work independently; manage time, and multi-task.
- Represent the company/client brand
Requirements:
- 2+ years of Customer Service Experience
- Great English A reliable internet connection is required.
- Looking for a long-term position with growth opportunities.
- E-Commerce experience is a plus!
- Any experience working with Shopify, BigCommerce and/or Amazon clients is a plus.
- Any experience or familiarity using G Suite, Zendesk, Freshdesk, Intercom or Gorgias is a plus.
- Workday & Weekend Hours AvailableAble to communicate via Zoom Video, Slack, and Email.
Number of positions available: 4
We have many jobs to fill and we encourage all qualified applicants to apply.
TO APPLY:
2. Your Application code is: JAM
3. Complete the application to the best of your ability! We are looking to bring on agents in the next 10 days!
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