Fontana Pharmacy is Hiring Beauty Coordinators Kingston (Waterloo)

POSITION PURPOSE:

The Beauty consultants sell beauty products by helping customers choose the right products to buy. In this role you’ll give customers advice on how to make the most of their appearance, and sometimes give makeovers to demonstrate products. Ensuring that customers are given quality service at all times.

Advising customers on the best products to complement their appearance. You’ll give customers advice on how to make the most of their appearance, and help customers find the products that meet their needs and sell customers as many products as possible.

This document describes the work that should normally be done. It should be borne in mind that no frame of reference is in itself complete and the use of one’s initiative and discretion must always be a guiding factor.

ESSENTIAL FUNCTIONS:

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Conducting demonstration of products
• Assists with the restocking of products
• Proper demonstration techniques.
• Must be knowledgeable of products to be able to recommend products to customers.
• Must be able to demonstrate to customers how to use products.
• Ability to meet sales goals.
• Build customer relations through follow-up calls,
• Ability to recruit new customers,
• Stock shelves, and organize sales areas.
• Possesses thorough knowledge of the particular products being sold and the cosmetic industry in general
• Understands information about new products being developed and emerging on the market.
• Gives product demonstrations for customers.
• Sells customers as many appropriate products as possible.
• Operates a cash register, credit card machine and computer.
• Orders new products when necessary.
• Stocks shelves and display counters.
• Skincare consultations
• Manages product inventory
• Any other reasonable duties

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other:

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets

QUALIFICATION STANDARDS

Working Environment / Physical Activities:

• Considerable physical activity. May require to apply products to customers to match skin tone
• Work is normally performed in an open-layout environment.

EXPERIENCE; EDUCATION OR CERTIFICATION

• Certified Beauty Consultant (from a recognised institution)
• Must be Customer Service certified
• At least three (2) years’ experience (retail would be an asset).
• High School Diploma

SKILLS AND KNOWLEDGE

• Must be well groomed with hair in place and make up skillfully applied.
• Must be able to keep up with trends and new developments in the industry.
• Have an outgoing personality.
• Have a strong interest in and understanding of the beauty product industry.
• Ability to analyze and solve problems.
• Ability to prepare routine administrative paperwork.
• Must display self-confidence particularly when conducting demonstrations and performing makeovers.
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• Strong interpersonal skills, ability to communicate (verbal, listening, oral, writing) and manage well at all levels of the organization and with staff at remote locations essential.
• Must be detailed oriented and a multitasker with superb organizational skills
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

Personal Characteristics

• Excellent interpersonal and team skills, extremely collegial
• Outstanding communications skills, written and oral
• Must be patient
• Possess high level of flexibility
• Demonstrated resourcefulness and good judgment
• Self-motivated; Hands-on, leads by example
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices
• Predisposition to mentor and subsequently increase responsibilities as team develops