Job Information
Job Information
Description
New!
System Administrator (MIS/IT 5)
Company Information
Company
Government of Jamaica
Website
http://bit.ly/GOJJobListing
Contact Name
Office of the Services Commission
Contact Email
communications@osc.gov.jm
Job Type
Full-time
Department
Executive Agency
Category
Computer/IT
Posted
16-09-2024
Job Status
Start Publishing
16-09-2024
Stop Publishing
27-09-2024
Applications are invited to fill the following vacant post in the Accountant General’s Department (AGD): System Administrator (MIS/IT 5) - Information and Technology Unit, salary range $4,266,270 - $5,737,658 per annum.
Job Purpose
Reporting to the Manager, Systems Operations, the Systems Administrator is responsible for effective provisioning, installation or configuration, operation, and maintenance of all Operating Systems (OS) used within Treasury operations. This includes administering, supporting and configuring the Treasury’s computer systems to ensure data security and integrity. The incumbent maintains and installs Operating Systems (Windows/Unix), Active Directory, DNS, DHCP, Backup and Recovery applications and print management. The incumbent is also responsible for the creation/modification and security of users on all applications used by the Treasury.
Summary of the broad purpose of the position in relation to Government’s goals and strategies:
- To administer all Operating Systems used within Treasury operations;
- To maintain Operating System (OS) efficiency;
- To ensure the smooth running of Treasury systems to allow all programs to operate efficiently and ensure compatibility.
Key Responsibilities
Technical:
- Troubleshoots problems reported by users;
- Assists staff with computer and network problems and tasks;
- Researches and makes recommendations for future upgrades to meet project and group requirements e.g. commercial hardware and software products;
- Analyzes and isolates issues;
- Monitors access to OS/applications to ensure security and availability to specific users;
- Identifies system performance issues and user needs to recommend specific changes and upgrades;
- Assigns routing protocols and routing table configuration;
- Assigns configuration of authentication and authorization of directory services;
- Maintains network facilities in individual machines, such as drivers and settings of personal computers as well as printers;
- Maintains network servers such as file servers, VPN gateways, intrusion detection systems;
- Administers servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches;
- Performs data backups and recoveries;
- Orders hardware and software products;
- Renews software licenses to ensure continuity of service;
- Interacts with vendors and other IT staff to coordinate procurements, installations, upgrades, and other services.
Required Knowledge, Skills and Competencies
- Customer and Quality Focus: The ability to continuously ensure high standards of quality and service delivery to meet customers’ expectations;
- Managing the Client Interface: Ability to work effectively with others, both internal and external to the Department, to deliver acceptable, customer-oriented and high-quality service;
- Analytical Thinking, Decision Making, and Problem Solving: The capacity to analyze problems promptly, choose between alternatives, and effect meaningful solutions;
- Collaboration and Team Work: The ability to be a collaborative business leader, and an inspiring IT professional who shows a genuine intention to participate and work co-operatively with others in pursuit of team goals’
- Interpersonal skills: The ability to display sensitivity towards others, interact collaboratively with colleagues, and to build long term internal and external relationships and gain support to achieve desired objectives;
- Performance Management: The ability to align resources, systems, standards and activities to effectively, efficiently and consistently meet the goals and strategic objectives of the Department are met in a consistent, effective and efficient manner;
- Leadership and Team Building: The ability to provide vision, direction, allocate responsibilities, delegate and motivate staff in one’s team, to include leading by example;
- Strategic Vision: The ability to develop a clear vision of the desired future state of the Department, demonstrate awareness of and or anticipate changing environmental trends, industry opportunities and threats/risks;
- Strategic Planning: The ability to develop effective plans in keeping with the
- Department’s objectives, including to effectively review policy issues, determine priorities, and set medium-and long-term goals;
- Change Management: The ability to maintain effectiveness in a changing environment and the willingness to respond quickly and positively to change, and to lead others through change and manage their concerns;
- Emotional Intelligence: Possession of self-awareness, self-management, social awareness, and social skills – The ability to display behaviors appropriate to the AGD’s business and social environment;
- Integrity: The ability to consistently demonstrate sound ethical standards, observe the codes of conduct for employees and codes of professional practice, and show consistency between established values and behaviors, in order to build trust and credibility;
- Oral and Written Communication: The ability to communicate proficiently orally, in writing, and in one-on-one face-to- ace, with excellent public speaking skills;
- Ability to work effectively under pressure;
- Demonstrated ability to apply technology solutions to business problems;
- Proven and advanced skills in project management;
- A deep understanding of the interdependent relationship between infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT;
- Comprehensive and technical knowledge of IT Architecture, and Technology;
- Excellent understanding of multi-disciplinary nature of IT solutions.
Minimum Required Qualification and Experience
- Bachelor’s Degree from a recognized institution in Information Technology or Computer
Science or equivalent; - Five (5) years’ experience administering computer systems and networks;
- Experience in related IT disciplines such as data processing, hardware platforms, enterprise software applications, database administration and outsourced systems.
Desirable:
- Systems Administration/System Engineer certification in Unix/Windows Operating Systems.
Special Condition Associated with the Job
- Pressured working conditions with numerous critical deadlines.
Applications accompanied by résumés should be submitted no later than Thursday, 26th September, 2024 to:
Director
Human Resource Management and Development
Accountant General's Department
21 Dominica Drive
Kingston 5
Human Resource Management and Development
Accountant General's Department
21 Dominica Drive
Kingston 5
Email: careers@treasury.gov.jm
Please note that only shortlisted applicants will be contacted.
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