Job Information
New!
Cashier - Portmore Company Information
Contact Name Human Resources Manager
Contact Email Please apply online
Job Information
Job Type Full-time
Department Portmore
Category Accounting
Posted 01-11-2024
Job Status
Start Publishing 01-11-2024
Stop Publishing 29-11-2024
[MontegoBay,Jamaica ]
Description

Cashier - Portmore

Skills
Microsoft Office Type 40 wpm POS Experience Customer Service
 

Job Description

ESSENTIAL FUNCTIONS:
 
The following are specific responsibilities and contributions critical to the successful performance of the position:
  • Ensure outstanding customer service delivery at all times.  
  • Answer customers' questions, and provide information on policies and procedures 
  • Maintain clean and orderly checkout areas. 
  •  Ensure cash line as all the necessary items. E.g. bags, staples, wrapping tapes etc. 
  • Assist in the training of new Cashiers as requested 
  • Assist in stock taking when necessary and the ordering of goods as requested. 
  •  Request goods from other location on a weekly basis or as needed to replenish stock.
  • Keep work area stocked with goods. 
  • Check for expired goods, re-stock shelves and remove price tags if there is a price change. 
  • Receive and process payment by cash and credit cards.
  •  Issue receipts, refunds, credits or cash change to customer.
  • Ensure cash from daily sales are balance at the end of each shift.
  • Ensure float amount is correct at the beginning and end of each shift and that there is adequate change .
  • Answer telephone and assist customers with over the phone queries as is possible.
  • Provide product knowledge to customers through the features, values and benefits of each product. 
  • Return uncashed items to designated areas.
  •  Ensure customers are served their correct purchased item.
  • Provide customers with relevant information about specials and promotions.
  • Introduce new goods and services to customers. 
  • Provide rapid response to customer complaints  
  • Communicate all discrepancies to relevant manager/supervisors.
  • Direct all queries/ concerns to immediate supervisor first in keeping with the chain of command.
  •  Ensure that the checkout section is orderly and secure. 
  •  Report low stock item of ice-cream, if placed by Scoops department.
  • Ensure that items purchased by customers are in good condition before it leaves the store.
  • Any other duties that have been assigned by managers or supervisors should be performed. 
SUPPORTIVE FUNCTIONS: 
 
  •  In addition to performance of the essential functions above, this position may be required to perform a  combination of other supportive functions, to be solely determined by the supervisor based upon the particular  requirements of Fontana Limited. 
Other:
  • In order to properly service our clients, you may be required to work outside of our scheduled business hours. 
  • Timely execution of duties in keeping with pre-arranged schedule. 
  •  Care and diligence in protecting the organization’s assets 

Job Requirement

EXPERIENCE; EDUCATION OR CERTIFICATION: 
  • High School Diploma / School Leaving Certificate 
  • At least 5 CXC’s inclusive of Mathematics and English Language. 
  • Must have at least One (1) year experience in cashiering in a retail environment. 
  • Certificate in Cashiering would be an asset 
SKILLS AND KNOWLEDGE 
  • Knowledge of operating cash register and maintaining cash drawer 
  • Versed in performing monetary transactions such as giving and receiving change 
  • Ability to maintain knowledge of current product location 
  • Ability to analyze and solve problems. 
  •  Must possess a high level of accuracy  
  • Strong problem solving skills and the ability to exercise sound judgment and make decisions based on  accurate and timely analyses 
  • Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels  of the organization and with other team members 
  • Must be detailed oriented and a multitasker with superb organizational skills 
  •  Must possess a high level of integrity and dependability with a strong sense of urgency 
  • Must have strong internal and external customer service skills 
  • Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall  good of the company.
PERSONAL CHARACTERISTICS 
  • Excellent interpersonal and team skills, extremely collegial 
  • Outstanding communications skills, written and oral 
  •  Demonstrated resourcefulness and good judgment 
  •  Honest and trustworthy 
  • Values diversity of thought, backgrounds and perspectives 
  •  Ability to multi-task while maintaining vigilant attention to detail 
  • Integrity/ethics beyond reproach 
  • Constantly looking to apply best practices 
Interested in this role? Please apply by November 28, 2024 
Using the link below: 
 
 
 
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