Job Information Technical Support Co-ordinator (GMG/SEG 2) Company Information
Contact Name Office of the Services Commission
Contact Email
Job Information
Job Type Full-time
Department Ministry of Labour and Social Security
Category Computer/IT
Posted 19-06-2024
Job Status
Start Publishing 19-06-2024
Stop Publishing 02-07-2024
Applications are invited to fill the following vacant post in the Ministry of Labour and Social Security: Technical Support Co-ordinator (GMG/SEG 2), salary range $4,266,270 - $5,737,658 per annum.
Job Purpose
Under the direct supervision of the Chief Technical Director, the Technical Support Co-ordinator, is responsible for providing technical and administrative support for the effective functioning of the office of the Chief Technical Director.
Key Responsibilities
  • Represents the Ministry at meetings, conferences, seminars and workshops;
  • Provides technical information and advice to Directors, Managers, and other members of staff;
  • Prepares and submits reports and documents, as requested;
  • Consults with Ministries, Departments, Agencies and other organizations on labour and social security related activities;
  • In collaboration with the CTD, prepares speeches for the launch of projects and programmes for the Honourable Minister;
  • Prepares itineraries for consultants and members of technical teams on official visits to Ministry;
  • Liaises with the Executive Office to make arrangements for official overseas travel for the Chief Technical Director.
  • Facilitates technical support for activities related to the relevant Commissions or Committees managed by the Ministry;
  • Conducts technical research and analysis and presents findings to the Chief Technical Director;
  • Documents matters of a sensitive nature which have technical implications for the Ministry;
  • Keeps the Chief Technical Director abreast of labour and social security issues that have direct impact on the Ministry;
  • Compiles, analyzes and interprets performance metrics for Commissions/Committees of the Ministry;
  • Monitors technical performance issues and provides updates/reports;
  • Undertakes special research projects assigned by the Chief Technical Director or Permanent Secretary and prepares reports on results for review;
  • Consults with Directors, Managers and other stakeholders on social security and labour related issues for various challenges;
  • Advises Directors, Managers and other stakeholders on outcome of social security and labour related recommendations based on consultations;
  • Assists with the preparation of Cabinet Submission, Cabinet Notes, Speeches and Status Reports;
  • Prepares and compiles overall reports from various stakeholders relating to the Executive Office;
  • Provides direct support to both internal and external partners;
  • Prepares and monitors work schedules/plans for the Office;
  • Plans, organizes and implements all logistical work-related visit of Technical experts, workshops and other relevant meetings;
  • Liaises with the Finance and Accounts Division regarding requests for budgetary support;
  • Prepares any other duties assigned by the Chief Technical Director or Permanent Secretary.
Required Knowledge, Skills and Competencies
  • Excellent oral and written communication skills;
  • Excellent presentation skills;
  • Excellent leadership and management skills;
  • Excellent customer and quality focus skills;
  • Highly developed interpersonal skills and influencing skills;
  • Strong problem-solving and decision-making skills;
  • Excellent time management;
  • Excellent conflict management skills;
  • Strong negotiating, conceptual skills;
  • Strong planning and organizing skills;
  • Ability to lead and work with teams;
  • Ability to think creatively and act independently;
  • Ability to observe and maintain confidentiality in the performance of duties;
  • Demonstrated ability to build partnerships, establish and maintain effective working relationships with a wide cross section of professionals and organizations;
  • Ability to think and act strategically across a wide range of functions;
  • Ability to multitask, work under pressure and meet tight deadlines.
  • Sound knowledge of the operations of Government, Public Sector Laws, regulations and guidelines;
  • Broad knowledge of Government policy and planning processes;
  • Thorough understanding of Government processes for policy development and implementation;
  • Good knowledge of the operations of the Ministry;
  • Good knowledge of Government’s systems and related operational policies;
  • Knowledge of international best practices;
  • Knowledge of Change Management principles and procedures;
  • Demonstrated emotional intelligence;
  • Proven skills in strategic and operational planning and management;
  • Knowledge of protocol and etiquette;
  • Sound knowledge of appropriate computer applications and technologies;
  • Good knowledge of research techniques, methodologies and data analysis;
  • Ability to interface with Senior Government officials both locally and internationally.
Minimum Required Qualification and Experience
  • Bachelor’s Degree in Management Studies, Public Sector Management/Public Administration or related area;
  • Training in Policy Development would be an asset;
  • Five (5) years’ experience in a managerial position in the Public or Private Sector, in an organization of similar size and complexity.
Special Conditions Associated with Job
  • Required to travel to functions and events island wide;
  • May be required to work for extended hours to finalize assignments;
  • May be required to travel overseas in the execution of official duties;
  • Must possess a reliable motor vehicle and be the holder of a valid Driver’s License.
Please visit and submit applications accompanied by résumés no later than Monday, 1st July, 2024 to:
Senior Director, Human Resource Management and Development
Ministry of Labour and Social Security
14 National Heroes Circle
Kingston 4
Please note that only shortlisted applicants will be contacted.
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