Job Information Senior Systems Analyst (MIS/IT 5) Company Information
Contact Name Office of the Services Commission
Contact Email
Job Information
Job Type Full-time
Department Ministry of Labour and Social Security
Category Computer/IT
Posted 19-06-2024
Job Status
Start Publishing 19-06-2024
Stop Publishing 02-07-2024
Applications are invited to fill the following vacant post in the Ministry of Labour and Social Security: Senior Systems Analyst (MIS/IT 5), salary range $4,266,270 - $5,737,658 per annum.
Senior Systems Analyst (MIS/IT 5)
Job Purpose
The incumbent is responsible for overseeing and supervising the software development, implementation and maintenance of information systems in accordance with the requirements of the various Division/Units.
Key Responsibilities
  • Provides strategic technical guidance to proactively improve performance, reliability, security, and cost-effectiveness of customers’ solutions using industry best practices by:
    • Supervising and participating in needs assessment to determine user requirements;
    • Translating business requirements to system specifications;
    • Collaborating with the Software Development Manager to design software and architecture;
    • Ensuring that systems specifications are correctly converted to programming language code development team;
    • Identifying areas in code that require refactoring;
      Organizing and leading regular code reviews;
      Compiling programme manuals, operation manuals and user manuals;
      Creating and maintaining all system documentation.
  • Ensures the quality of applications developed by:
    • Liaising with quality assurance team to ensure that software testing is being done appropriately and in a timely manner;
    • Ensuring that appropriate developer testing is conducted by development team;
    • Preparing and scheduling sprint review meetings with the System Development Manager and the development team;
    • Ensuring that corrective measures for errors and omissions are done according to industry best practices and software requirements;
    • Conducting software testing;
      Performing formal and informal demonstrative presentation.
    • Contributes to project planning and implementation to facilitate smooth transition of automated application by:
    • Ensuring that assigned tasks are executed and completed, as required;
    • Performing the relevant controls and/or procedures necessary for the integrity of data conversion process.
  • Maintain existing information systems by:
    • Developing new modules;
    • Enhancing existing modules and/or database structures;
    • Performing special data cleaning exercise and data integrity checks;
    • Performing special back-ups;
    • Troubleshooting as required.
    • To oversee evaluation of the work process and implementing technology solutions to meet the business’s current and future needs
    • Supervises the design and development of software by:
      Conducting interviews with key personnel to determine the requirements;
    • Developing the conceptual and physical designs that reflect the user’s requirements;
    • Organizing and prioritizing the team’s work by breaking down features and epics into stories and tasks;
    • Developing work sprints (sprint planning) for the team;
      Conducting daily sprint meetings with the team;
    • Takes full advantage of capabilities of the technologies within the Ministry;
    • Keeps abreast of developments in information technology, in particular programming methodologies and software engineering;
    • Provides training for users and client support staff by:
      Defining training requirements;
      Conducting/facilitating delivery of material.
    • Participates in seminars, meetings, workshops etc to discuss the benefits and/or emergence of information technologies which can improve output in Divisions/Ministry.
  • To encourage an environment that promotes customer service, excellence, innovation, collaboration and teamwork by:
    • Liaising with team members, management and clients to ensure projects are completed to standard;
    • Motivating staff and creating a space where they can ask questions and voice their concerns;
    • Communicating the needs of the team to the Software Development Manager;
    • Interprets and translates business requirements to system requirements in a manner that is understood by the software development team;
  • Provides guidance to Programmers/Analyst by:
    • Developing work sprints (sprint planning) for the team;
    • Conducting daily sprint meetings with the team;
    • Removing or escalate impediments faced by the development team;
    • Preparing and scheduling sprint review meetings with the System Development Manager and the development team;
    • Organizing and leading regular code reviews.
Required Knowledge, Skills, and Competencies
  • Ability to establish trust;
  • Strong leadership qualities;
  • Ability to resolve conflicts and galvanize others;
  • Excellent project and crisis management skills;
  • Visionary and innovative;
  • Curious and willing to delve further;
  • Strong work ethics;
  • Ability to work in teams;
  • Ability to work remotely and with minimal supervision;
  • Ability to manage time successfully, prioritize effectively and meet tight deadlines;
  • Ability to work effectively under pressure;
  • Excellent interpersonal;
  • Excellent oral and written communication skills;
  • Self-starter with a positive “can do” attitude;
  • Results driven and pragmatic;
  • Ability to take ownership and responsibility for quality;
  • Ability to work in an agile environment;
  • Attention to detail and desire to probe further into data;
  • The ability to learn new technologies quickly;
  • Excellent analytical and judgment skills;
  • Commercial and business awareness;
  • Excellent problem-solving skills;
  • Excellent critical thinking skills;
  • Ability to exercise sound judgement when prioritizing tasks.
  • Ability to exercise sound judgement with escalating task escalation.
Specific Knowledge:
  • ASP.NET, C#.NET;
  • Word Press and Drupal (optional);
  • CSS, AJAX, Crystal Report;
  • Linux or Apache;
  • Structured Query Language (SQL);
  • Relational Database (MSSQL 2016, MYSQL 5.7 and up, Azure SQL);
  • Hypertext/Extensible Markup Language (HTML/XML);
  • Structured methodology with emphasis on structured programming;
  • Object Oriented Methodologies;
  • SCRUM Agile methodology;
  • Team Foundation Server;
  • Azure DevOps;
  • Supervisory Management.
Minimum Required Qualification and Experience
  • B.Sc. in Computer Sciences or equivalent from an accredited tertiary institution;
  • Certified Scrum Master (CSM) would be an asset;
  • Software Engineering Master Certification (SEMC) would be an asset;
  • Microsoft Certified Solutions Developer (MCSD) would be an asset;
  • Eight (8) years’ professional experience in Software Development;
  • Three (3) years supervising a software development team;
  • Three (3) years’ experience working with senior officials and conducting senior level consultations.
Special Condition Associated with Job
  • Ability to work effectively under pressure.
Please visit  and submit applications accompanied by résumés no later than Monday, 1st July, 2024 to:
Senior Director, Human Resource Management and Development
Ministry of Labour and Social Security
14 National Heroes Circle
Kingston 4
Please note that only shortlisted applicants will be contacted.
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