Job Information
Job Information
Description
New!
Information Systems Analyst (MIS/IT 5)
Company Information
Company
Government of Jamaica
Website
http://bit.ly/GOJJobListing
Contact Name
Office of the Services Commission
Contact Email
communications@osc.gov.jm
Job Type
Full-time
Department
Executive Agency
Category
Computer/IT
Posted
30-10-2024
Job Status
Start Publishing
30-10-2024
Stop Publishing
12-11-2024
Applications are invited for the following post in the Office of the Information Commissioner (OIC): Information Systems Analyst (MIS/IT 5)
Salary range $4,266,270 - $5,737,658 per annum.
Job Purpose
The incumbent is responsible for ensuring the implementation and management of all information technology products, services and support for all OIC’s Divisions, Branches and activity areas.
Key Responsibilities
- Supports the development, implementation and operation of all information systems and technology solutions for the OIC;
- Maintains all IT concentric systems, including but not limited to servers, telecom switches, data switches, firewalls, wireless access points, PC"s, tablets, and network printers;
- Recommends IT policies, standards and procedures for the OIC that support efficient and effective operations and security of sensitive information;
- Sources and prepares appropriate documentation in the purchase of OIC IT hardware and software up to and including building and installation. Must also be able to provide administration with life-cycle planning for hardware;
- Provides Help Desk support for the OIC personnel regarding information technology;
- Prepares and presents yearly budget recommendation for the Information Systems Branch, along with explanatory narrative;
- Serves as administrator of the OIC anti-virus applications and OIC Website services and provides a first line of support for website owners;
- Manages appropriate vendor relationships, as assigned;
- Manages and monitors the OIC Email Exchange server, including the ability to add/change/delete employee mailboxes. Manages and implements IT backup procedures;
- Participates in IT on-call rotation;
- Works closely with other members of the Information Systems Branch Team;
- Works in straight collaboration with the Complaints Resolution and Compliance Division and Legal Services Division of the OIC in compliance assessment and resolution of complaints;
- Performs any other related duties that may be assigned from time to time.
Required Knowledge, Skills and Competencies
Core:
- Good oral and written communication skills;
- Customer and quality focus;
- Teamwork and co-operation;
- Good interpersonal skills;
- Compliance;
- Integrity;
- Good leadership skills;
- Good problem-solving and decision-making skills;
- Good planning and organizing skills;
- Ability to use own initiative.
Functional:
- Change management;
- Use of technology (relevant computer applications such as Microsoft Office Suite);
- Managing external relationships;
- Analytical thinking skills;
- People management/strategic vision;
- Excellent knowledge of network infrastructure;
- Excellent knowledge of network operating systems;
- Very good grasp of standard PC repair techniques;
- Good troubleshooting;
- Innovation;
- Strategic management;
- Good negotiating and persuading skills;
- Project management skills;
- Excellent knowledge of the maintenance of computer equipment;
- Ability to supervise efficiently and prioritize the processing of data, tasks and activities.
Minimum Required Qualification and Experience
- Bachelor’s Degree in Information Technology, Computer Science, or related field;
- Three (3) years relevant experience;
- Relevant certification in Cisco Certified Network or WAN, WLAN and LAN design, implementation and support; or
- Proficient in the configuration and administration of Ubiquiti network devices; or
- Proficient in the configuration and/or Administration of Fort iOS.
Special Conditions Associated with the Job
- May be required to examine cables in a dusty or elevated environment;
- May be required to lift and physically transport computer equipment from time to time;
- May be required to work under adverse conditions from time to time;
- May be required to work beyond normal working hours.
Applications accompanied by résumés should be submitted no later than Monday, 11th November, 2024 to:
Information Commissioner
Office of the Information Commissioner
The Masonic Building
The Masonic Building
45-47 Barbados Avenue
Kingston 5
Kingston 5
Email: hr@oic.gov.jm
Please note that only shortlisted applicants will be contacted.
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