Job Information Associate Account Executives Company Information
Contact Name
Contact Email
Job Information
Job Type Full-time
Category Customer Service
Posted 20-02-2024
Job Status
Start Publishing 20-02-2024
Stop Publishing 16-03-2024
[MontegoBay,Jamaica ]

Advanced Call Center Technologies is seeking Associate Account Executives to join our team in Montego Bay!
This position requires prior Sales or Marketing experience that has historical success achieving sales quotas.
Job Description:
Location: Montego Bay, St. James Parish, Jamaica
Job status: Full time
Benefits: 401K / Retirement Plan, Dental Insurance, Health Insurance, Life Insurance, Paid Holidays, Paid Personal Time, Vision Insurance
Pay: Compensation includes base pay JMD$650/hr plus commission!
ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world-class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers.
We offer:
  • Opportunities to advance within
  • Lunch subsidy
  • Flexible schedules
  • Tremendous bonus opportunities
  • Fantastic Supervisors and a Positive environment
  • Paid time off and paid holidays after 90 days
Once you join our team as the Associate Account Executive, you will specialize in selling and renewing Distribution solutions, collaborating with existing customers and key internal stakeholders to ensure revenue retention/expansion and customer success. As a quota-carrying Account Manager, your relationship-building skills will help you connect your customers with the right audiences to show real return on investment and build trust. Your customers will know they can depend on you, and you will have an extensive range of awesome solutions to sell to ensure you meet & exceed their expectations.
Essential role functions include:
  • Building relationships with new members who wish to send transactional press releases with PR
    Newswire by offering exceptional customer service & identifying growth opportunities.
  • Following New Member & Renewals playbooks/pipeline cadence to support healthy pipeline management for cross-sell/upsell potential.
  • Leveraging tech-stack integration tools to manage each internal & external touchpoint quickly and efficiently.
  • Ensuring strong knowledge of all available solutions, acting as the primary point of contact for PR
  • Newswire distribution customers, and leveraging internal subject matter experts as partners to best support each new member journey.
  • Demonstrating strong objection-handling & negotiation skills when faced with competitive market challenges.
  • Meeting or exceeding revenue quota and key performance indicators as established by leadership.
  • Negotiating new contracts for customers to retain/expand revenue and provide more value to clients.
  • Our top performers are exceptional at:
  • Time management
  • Being curious & inquisitive
    Helping each other out
  • Celebrating each other & our clients
  • Bachelor’s Degree preferred or equivalent work experience
  • A keen interest in business communications, public relations, and content
  • Familiarity with CRM systems (i.e., Salesforce)
  • Proficient with Microsoft Office suite
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.
Submit your application for the role of Associate Account Executive at the using the link below
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