Job Information
Patch Management Administrator
Company Information
Job Information
Company
Sagicor Jamaica
Website
https://www.sagicor.com/
Contact Name
Contact Email
sagicorjobs@careerjamaica.com
Job Type
Full-time
Department
Sagicor Group Jamaica Ltd.
Category
Computer/IT
Posted
22-04-2024
Job Status
Start Publishing
22-04-2024
Stop Publishing
27-04-2024
[Kingston,Jamaica ]
Description
"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"
Sagicor Group Jamaica Limited is seeking a suitable candidate to join our Infrastructure & Technical Services team in the capacity of: Patch Management Administrator
Location: Kingston
As a Patch Management Administrator, you will:
- Ensure compliance targets are met by deploying and testing of all patches/ updates for all software and hardware assets within Sagicor Group.
- Collaborate with Small, Medium Enterprises (SMEs) and team members for infrastructure systems and workstations during the patching process and planning.
- Operate patch management tools efficiently and follow established policies, procedures and updates and maintain schedule and inventory of updates, firmware level and service packs based on the group’s software and hardware inventory.
- Operate the patch management tools by:
- Implement automated patch deployment where possible.
- Deploy operating system upgrades and application updates.
- Monitor, control and maintain distribution points to ensure efficient patch deployment using distribution points.
- Provide deployment reports.
- Escalate problems to the appropriate support team and follow up on their resolution.
- Ensure that the service desk is aware of any problems affecting users because of patching.
- Update and maintain patching schedules and inventory of updates:
- Develop and maintain a comprehensive patch management strategy.
- Download updates and their associated bulletins.
- Categorize and liaise with the security team to ascertain if these remove any known vulnerabilities.
- Maintain test environment for all software and hardware assets:
- Ensure the test environment is available for testing deployments.
- Test all patches in the test environment before release to production.
- Ensure basic testing of patches deployed in the test environment.
- Provide reports on the deployment of updates.
- Liaise with SMEs and external vendors for non-windows systems to:
- communicate when patches are available.
- assist with patch scheduling and actual patching.
- report on missed patches.
- Perform other related duties assigned from time to time.
What do you need?
- Bachelor’s degree in Computer Studies or relevant discipline from a recognized tertiary institution.
- At least three (3) years working experience in a Linux and Windows environment.
- The following certifications are also desired; CompTIA Security+, Cisco Certified Network Associate (CCNA) and Microsoft Certified Azure Administrator Associate.
- Working knowledge of Windows, Linux and MacOS computer operating techniques and active directory.
- Proficiency in patch management tools such as Microsoft SCCM, Microsoft Intune, Solarwinds, Gluware and Manage Engine Endpoint Central.
- Knowledge of scripting languages such as PowerShell.
- Familiarity with vulnerability assessment tools.
- A basic understanding of IT networking principles.
- Ability to use and support MS Office applications.
- Ability to think logically, comprehend complex data processing system requirements and principles and apply these principles to the operations of a computer.
- Ability to work quickly under pressure, to make decisions and to meet deadlines.
- Excellent team player skills.
- Effective communication skills.
- Effective human relations skills.
- Strong customer service skills.
If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than April 26, 2024.
While we appreciate all applications, only shortlisted candidates will be contacted.
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