Job Information
Job Information
Description
New!
Information Systems Manager (MIS/IT 4)
Company Information
Company
Government of Jamaica
Website
http://bit.ly/GOJJobListing
Contact Name
Office of the Services Commission
Contact Email
communications@osc.gov.jm
Job Type
Full-time
Department
Office of The Governor-General and Staff, Kings House
Category
Computer/IT
Posted
17-09-2024
Job Status
Start Publishing
17-09-2024
Stop Publishing
01-10-2024
Applications are invited for the following post in the Office of The Governor-General and Staff, Kings House: Information Systems Manager (MIS/IT 4), salary range $3,501,526 – $4,709,163 per annum.
Job Purpose
Under the supervision of the Deputy Governor-General’s Secretary (Corporate), the Information Systems Manager is responsible for the effective installation, configuration, operation and maintenance of system hardware, software and related infrastructure. The incumbent maintains and updates him/herself in technical research and development to enable continuous innovation to the infrastructure. He/she ensures that system hardware, operating systems, software systems and related procedures, adhere to organizational values, while enabling the staff and other stakeholders to perform in an optimal manner.
In collaboration with service providers, the incumbent plans for and responds to service outages and other problems while providing project management capabilities for systems-related projects, supervising or training users and consulting on computer problems.
The Information Systems Manager achieves the above by being supportive of ‘A culture of excellence through people performance and partnerships,’ coupled with leadership, self-motivation and commitment.
Key Responsibilities
Management/Administrative:
- Contributes to the development of the Office’s Business/Strategic and Operational Plans, as well as the implementation and monitoring of same;
- Contributes to the preparation of the Office’s Annual Budget with respect to the needs for
- ICT;
- Ensures that output is in line with acceptable Standard Operating Procedures (SOP) and practices which are specific and relevant to service delivery requirements;
- Develops and recommends related policies and procedures for the various processes.
Technical/Professional:
- Makes recommendations to the Deputy Governor-General Secretary - Corporate based on needs, benefits and technical strategy, research and development within project life-cycle, technical analysis and design;
- Smooths the transition and implementation of projects by performing operational activities within the project life cycle;
- Is answerable for the various systems utilized within the Office with respect to provisioning, operations and support, maintenance, research and development;
- Maintains an inventory of equipment and parts as well as documentation of vendor activities;
- Plans, develops and implements the ICT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness;
- Installs new and/or rebuilds existing servers, and configures hardware, peripherals, services, settings, directories and storage in accordance with acceptable standards and project/operational requirements;
- Develops and maintains installation and configuration procedures; contributes to, and supports system standards;
- Ensures adherence to, and compliance with appropriate software licensing laws;
- Researches and recommends innovative approaches for system administration tasks; identified approaches which leverage resources and provide economies of scale;
- Contributed to the preparation of an ICT security strategy and disaster recovery plan that minimizes the risk of data loss and breach of privacy of the Office’s information;
- Performs routine backup operations, ensures that required file systems and system data are successfully backed up to the appropriate media, recovery tapes and disks are created and sent off-site as required;
- Performs regular cyber security monitoring to identify any possible intrusions;
- Analyzes cyber and technical threats;
- Performs daily system monitoring, verification and review of:
- The integrity and availability of hardware
- Server resources
- Systems and key processes
- System and application logs
- Web site operations
- Connectivity of Local Area and Wide Area Networks - the completion of scheduled jobs such as backups;
- Creates, changes, and deletes user accounts, according to request procedures; performs regular file archival procedures and purges as necessary;
- Provides other support as per request from the various users; investigates and troubleshoot issues;
- Repairs and recovers from hardware and software failures, coordinates and communicates with impacted users. Performs periodic performance reporting to support capacity planning;
- Liaises with telecommunication service providers and makes requests for upgrades in services, lines etc. as required;
- Oversees the efficient delivery of cable service on the property. Ensures that system faults are reported. Monitors the progress of repairs;
- Processes telephone and cable bills, and ensures accuracy;
- Demonstrates and supports the highest standards of ethical and moral conduct to all staff;
- Performs any other duties which may be assigned from time to time.
Other:
- Supports the Deputy Governor-General’s Secretary - Corporate in the preparation of the Unit’s Strategic and Operational Plan as well as any related special projects;
- Configures and operates the teleprompter equipment at events at which The Governor-General speaks.
Required Knowledge, Skills and Competencies
- Broad knowledge of the use and direction of ICT within the GOJ and the Office
- Knowledge of GOJ Procurement Guidelines
- Able to train others and set the work pace
- Developed presentation, oral and written communication skills
- Flexible, resourceful and able to work well under pressure
- Strong investigative and problem-solving skills with the tenacity to do so
- Analytical and project management skills
- High ethical conduct and demonstrated integrity with strong customer service orientation.
Minimum Required Qualification and Experience
- An undergraduate Degree with a technical major such as Software Engineering or Computer Science or equivalent from a recognized tertiary institution;
- System Administration/System Engineering certification in Unix and Microsoft;
- Project Management training or experience;
- Three (3) years of System Administration experience;
- Training in Cyber Security Identification and Analyses is desirable.
Special Conditions Associated with the Job
- There can be high pressure when project deadlines are to be met;
- May be required to work evenings and weekends, sometimes with little advance notice.
Applications accompanied by résumés should be submitted via email, no later than Monday, 30th September, 2024 to:
Director, Human Resources and Administration
Office of His Excellency The Governor-General and Staff
King’s House
Hope Road
Kingston 6
Office of His Excellency The Governor-General and Staff
King’s House
Hope Road
Kingston 6
Email: humanresources@kingshouse.gov.jm
Please note that only shortlisted applicants will be contacted.
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