Job Information Branch Manager 1 (PTO/PMA 5) – (3 posts) Half Way Tree, Montego Bay and Savanna-La-Mar Company Information
Website http://n/a
Contact Name
Contact Email n/a
Job Information
Job Type Full-time
Category Management
Posted 13-09-2021
Job Status
Start Publishing 13-09-2021
Stop Publishing 25-09-2021

Applications are invited from suitably qualified officers in their Ministries/Departments/Agencies to be assignedto the following post in the Post and Telecommunications Department: Branch Manager 1 (PTO/PMA 5) – (3 posts) Half Way Tree, Montego Bay and Savanna-La-Mar (Not Vacant) in the, salary range $1,451,542 - $1,725,428 per annum and any allowance(s) attached to the post.

Job Purpose

Under the direct supervision of the Regional Manager, the Branch Manager 1 directs, co-ordinates and manages the operations of the Post Office effectively and efficiently. The incumbent is responsible for the management of products and services offered by the Post Office and undertake the custody and accounting for cash, stock and all other items of

Key Responsibilities

Management and Administrative

  • Develops the Post Office Operational Plan, Unit Plan, Staff Individual Work Plan and
  • Budgeting collaboration with the Regional Manager;
  • Prepares Individual Work Plan in collaboration with direct reports;
  • Assists with the development, implementation and review of the Post Office Standard
  • Operation Procedural Manual and ensures compliance with stipulated guidelines;
  • Participates in preparation of World Post Day activities;
  • Certifies travel claims for officers under supervision;
  • Provides leadership and direction to staff to ensure organizational standards and policies are maintained and followed;
  • Makes proper arrangements for daily opening and closing of the Office, and the custody of key(s);
  • Attends Departmental meetings and reports on (Postal Branch) Post Office activities and provides feedback to Staff;
  • Convenes staff meetings to ensure effective and efficient management in the (Postal Branch) Post Office;
  • Advises and makes recommendations to the Regional Manager on the development of the Post Office;
  • Initiates investigations solely and or co-operatively into breaches of, but not limited to the State’s, Government’s and the Department’s various rules and regulations, FAA Act, illegal activities and misuse within the Nation’s Postal System;
  • Liaises with Members of Parliament in the constituency in relation to the (Postal Branch) Post Office;
  • Keeps abreast with trends and best practices in Postal Management and Operations;
  • Represents the Department at fora, conferences, meetings and seminars and disseminates information/knowledge gained to staff and implements change where necessary.

Technical/Professional Responsibilities

  • Ensures prompt and accurate dispatch of mail to feeder Post Offices and Central Sorting
    Office by monitoring arrival and departure of Mail Vans and Postal Couriers as well as signing off on transportation claims;
  • Monitors and reviews information entered on the automated Track and Trace Systems and Custom Declaration System regarding letters and parcels and making the required update
    were necessary;
  • Collects, collates and safeguards information, data and evidence, in all its various forms and disseminates to those authorized on a need to have , know basis;
  • Provides support on training development;
  • Provides support in the monitoring and assessment of customer satisfaction;
  • Assists with continuous review of Postmen Districts;


  • Acts as custodian for all Main Stock, Cash, Stamps and valuables assign to the Post Office and securing item in the vault on behalf of the Postmaster General in accordance with the FAA Act regulations;
  • Prepares for submission Cash Book Statements of Revenue and Expenditure, Daily Mail Statistics and monthly Reports of all transactions to the Regional Manager and the Senior Director, Finance and Accounts;
  • Ensures all cash, stock and valuables are checked or processed in dual custody and are matched against remittance advice;
  • Manages the stock level and Imprest in staffs’ possession ensuring that there is adequate imprest and stock at all time;
  • Conducts routine checks of imprest and stock held by staff to ensure that there is no misappropriation of funds;
  • Ensures that results of audit/check are properly recorded and that staff signs and dates same;
  • Collects revenues daily and makes daily deposits to the Postmaster General Account directly or by registered mail;
  • Records daily, the receipts and payments of all transactions in the revenue, deposit and Commercials Services Cash Books;
  • Maintains an up-to-date Till Book by recording imprest and stock assigned to staff and ensures custodians sign for all valuables on a monthly basis;
  • Remits excess cash to Miscellaneous Revenue Account in the Finance and Accounts Division and makes notation in the appropriate Register/book;
  • Ensures that shortages are rectified to reflect the correct balance of monies received with immediate effect;
  • Maintains an up-to-date Receipt Book Register, Seal Register and Fraud-Stopper Bag Register in accordance with the Post Office guidelines and FAA Acts;
  • Ensures that all official records for the assigned Post Office are maintain appropriately;
  • Supervises activities pertaining to PATH payments; assists with PATH payment and reconciliation of statements;
  • Supervises the collection of revenue for Private Letter Boxes Operations, ensuring that the revenues collected are record in the appropriate book and receipts are issued. Human
  • Resource Management
  • Participates in recruitment, transfers, promotions of staff;
    Ensures the developmental and welfare needs of the staff are identified and addressed;
  • Reviews, monitors and evaluates the performance of staff and recommends corrective actions where necessary;
  • Provides leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching;
  • Establishes and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Post Office and Department’s goals;
  • Fosters an atmosphere of trust, high ethical and confidentiality standards;
    Administers, in conjunction with the Human Resource Management Unit, the discipline of staff at Post Office;
  • Engages in local Succession Planning with a view to support Human Resource strategic objective;
  • Ensures that the Attendance Register is maintained and that Attendance Reports, involving all staff, are prepared and submitted;
  • Manages Departmental/Casual and Sick Leave in accordance with the Staff Orders and internal guidelines;
  • Recommends Vacation Leave for staff as appropriate and ensures submission to the Regional Manager and the Human Resource Division;
  • Ensures that direct reports are informed of organizational policies, procedures and standards;
  • Deploys staff to meet the changing workflow to ensure staff is effectively utilized and productivity optimized;
  • Performs any other related duties assigned by Supervisor.

Required Knowledge, Skills and Competencies

  • Knowledge of UPU Standards
  • Knowledge of Post Office Act (1941)
  • Knowledge of Post Industry and its Operations
  • Knowledge of the Government/Department’s policies and procedure
  • Knowledge of the FAA Act
  • Knowledge of the Staff Orders and the Public Service Regulations
  • Sound knowledge of accounting principles and practices
  • Sound knowledge of Records Management
  • Excellent oral and written communications skills
  • Customer Service and interpersonal skills
  • Leadership Skills

Minimum Required Qualification and Experience

  • Bachelor of Science Degree in Public Administration/Management Studies, Business
  • Administration or equivalent from an accredited Institution;
  • Four (4) years’ work experience, one (1) of which should be at the management level.

Special Conditions Associated with the Job

  • High Risk Environment
  • Exposure to large sums of money
  • Exposure to criminal activities with local, regional and international reach

Applications accompanied by résumés should be submitted no later than Wednesday September 22, 2021 to:
Director, Human Resource Management and Development
Post and Telecommunications Department
6-10 South Camp Road, Kingston, CSO

Please note that only shortlisted applicants will be contacted.

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