Company Information
IntouchCX
Categories
Customer Service
Description
Our Story:
We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you, is a win for us.
We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you, is a win for us.
Our solutions deliver unmatched customer experiences and actionable insights, while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners.
Our 10 Things are our guiding principles that challenge us to lead with purpose and drive. They inform every team member, every solution and every goal.
The 10 Things are guiding principles which empower our teams to achieve our unified purpose and north star.
- We Know Out Why: As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other.
- We have Scale and Soul: While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships.
- We Stay One Step Ahead: We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.
- We Aren't Afraid to be Innovative: It can be intimidating to challenge status quo. We think big and are an innovation-led team who is curious, courageous and aims to provide solutions unlike anyone else.
- We Like to Win: We are performance-driven and live to win. We continue to outperform and outlast our competitors.
- We Obsess About Our Clients: We succeed when our clients succeed. We are immersed in their ecosystem, culture and business to exceed expectations.
- Our Diversity Mkes Us Stronger: We’re stronger as a result of our diverse, global perspectives. Our global campuses are united by our inclusive culture, and north star.
- Well-Being is More Than A Check Box For Us: We take a different approach to well-being because it’s ingrained in everything we do.
- Ironman Had The Avengers: As leaders, we are responsible for developing our people and helping our teams unlock their superpowers. We succeed as a team.
- You Can Fail, but Fail Fast: You are empowered to make decisions and push the boundaries. Be brave, get started, then re-adjust. Learn from your mistakes.
