Fontana Pharmacy, Barbican is hiring a Receptionist
ESSENTIAL FUNCTIONS:
The following are specific responsibilities and contributions critical to the successful performance of the position:
Answer phones and operate a switchboard.
Route calls to specific people.
Answer inquiries about company.
Greet visitors warmly and make sure they are comfortable.
Ensure reception area is tidy.
Coordinate mail flow in and out of office.
Coordinate office activities.
Handle phone calls from employees calling in sick.
Gather personal and insurance information.
Send email and faxes.
Collect and distribute parcels and other mail.
Perform basic bookkeeping, filing, and clerical duties.
Take and relay messages.
Performs miscellaneous job-related duties as assigned.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.
Other:
In order to properly service our clients, you may be required to work outside of our scheduled business hours.
Timely execution of duties in keeping with pre-arranged schedule.
Care and diligence in protecting the organization’s assets
Job Requirement
EXPERIENCE; EDUCATION OR CERTIFICATION
A minimum of 5 CXC subjects including Mathematica and English Language
Basic computer skills, including MS Word and Excel
At least 6 months experience in related field
SKILLS AND KNOWLEDGE
Demonstrated ability to deal with phone and email inquiries
Database management skills.
Ability to analyze and solve problems.
Ability to prepare routine administrative paperwork.
Clerical, word processing, and/or office skills.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with staff at remote locations essential.
Must be detailed oriented and a multitasker with superb organizational skills
Must possess a high level of integrity and dependability with a strong sense of urgency
Must have strong internal and external customer service skills
Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.
PERSONAL CHARACTERISTICS
Excellent interpersonal and team skills, extremely collegial
Outstanding communications skills, written and oral
Self-motivated; Hands-on, leads by example
Values diversity of thought, backgrounds and perspectives
Ability to multi-task while maintaining vigilant attention to detail
Integrity/ethics beyond reproach
Constantly looking to apply best practices
Predisposition to mentor and subsequently increase responsibilities as team develops