Sales Associate – Montego Bay

Job Description

ESSENTIAL FUNCTIONS:
The following are specific responsibilities and contributions critical to the successful performance of the position:

• Greet customers entering the store.
• Ensure the store is neat, clean and organized throughout each business day.
• Provide product knowledge to customers through the features, values and benefits of each product.
• Maintains sales records for inventory control
• Ensure products are located in correct isle.
• Ensure shelves are packed neatly
• Check for expiry date on goods and ensure they are priced correctly.
• Assist customers in finding goods.
• Introduce new goods and services to customers.
• Assist in stock taking
• Assist in every department when possible
• Ensure that items purchased are in good condition before it leaves the store.
• Assist in transporting goods from warehouse to the floor
• Ensure shelves are wiped and restocked.
• Inform customers of upcoming sales.
• Assist customers in bringing goods to their vehicles if necessary.

SUPPORTIVE FUNCTIONS:

• In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other:

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets

Job Requirement

EXPERIENCE; EDUCATION OR CERTIFICATION

• High School Diploma / School Leaving Certificate
• At least 5 CXC’s inclusive of Mathematics and English Language.
• Must have at least One (1) year experience in sales in a retail environment.
• Trained and Certified in sales

SKILLS AND KNOWLEDGE

• Ability to maintain knowledge of products location
• Must be able to maintain a friendly conversation at all times
• Ability to analyze and solve problems.
• Strong problem solving skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• Strong interpersonal skills, ability to communicate (verbal, listening, oral) and manage well at all levels of the organization and with other team members
• Must be a multitasker with superb organizational skills
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

PERSONAL CHARACTERISTICS

• Excellent interpersonal and team skills, extremely collegial
• Dependable and trustworthy.
• Outstanding communications skills, written and oral
• Demonstrates flexibility
• Show enthusiasm with the customer
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices

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