Pharmacy Technician

Job Description

ESSENTIAL FUNCTIONS:

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Assist patients who are dropping off or picking up prescription orders.
• Accurately and efficiently preparing prescription orders.
• Create and update patient’s health and insurance information (profile in the computer).
• Providing quality customer service to patients and other healthcare providers.
• Maintain an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice.
• Enter prescription orders into the system.
• Assist pharmacist with filing and labeling prescriptions.
• Replenish shelves daily from excess stock and make note of low inventory for reordering.
• Verify that customers receives correct prescription(s).
• Prepackage bulk medications.
• Compound mixtures or medications (e.g. oral suspensions, tropical ointments and/or creams).
• Maintain an awareness of developments in the community and pharmaceutical fields.
• Receive ordered stock and assist with packing of new goods received.
• Assist with filing prescription.
• Performs other duties which may be assigned by the pharmacist or supervisor.
• Performs miscellaneous job-related duties as assigned.

SUPPORTIVE FUNCTIONS:

• In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other: In order to properly service our clients, you may be required to work outside of our scheduled business hours.

• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets

Job Requirement

Job RequirementEXPERIENCE; EDUCATION OR CERTIFICATION

• Associate Degree or Certification in related field from a recognized tertiary institution
• At least 2 year of experience that is directly related to the duties and responsibilities specified
• Must be certified and trained

SKILLS AND KNOWLEDGE

• A positive attitude to continued learning
• Must maintain confidentiality of customers information
• Ability to work in a detail oriented manner
• Extensive knowledge of pharmacological terminology
• Great attention to detail and carefulness
• Exceptional organizational and interpersonal skills
• Outstanding customer service orientation
• Must be able to verify the prescription and setting the price based on insurance information
• Expert in mathematical calculations
• Proven ability to follow written instructions and specific directions
• Working knowledge of the procedures and standards used in labelling and dispensing medication
• Must possess a high level of accuracy
• Strong problem solving skills and the ability to find solutions
• Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with other team members
• Must be detailed oriented and a multitasker with superb organizational skills
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

Personal Characteristics

• Excellent interpersonal and team skills, extremely collegial
• Active Listener
• Outstanding communications skills, written and oral
• Demonstrated resourcefulness and good judgment
• Self-motivated; Hands-on, leads by example
• Show enthusiasm with customers and other team members
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices
• Predisposition to mentor and subsequently increase responsibilities as team develops

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