Loss Prevention Officer – Ocho Rios

Job Description

ESSENTIAL FUNCTIONS: The following are specific responsibilities and contributions critical to the successful performance of the position:

• Greet customers when they are entering the store.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Check customer receipts at door.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Act lawfully in direct defense of life or property
• Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points; permitting entry.
• Answer alarms and investigate disturbances.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Use walkie-talkies, pagers, and cell phones to stay in contact with security personnel.
• Regulate and monitor building systems.
• Assist in the closing of the store.

SUPPORTIVE FUNCTIONS:

• In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other:

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets.

Job Requirement

QUALIFICATION STANDARDS
Working Environment / Physical Activities:

• Considerable physical activity. May encounter long working hours.
• Work is normally performed in a typical open environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

EXPERIENCE; EDUCATION OR CERTIFICATION

• Must be certified and trained.
• At least 3 years of experience that is directly related to the duties and responsibilities specified.
• Must be computer literate.

SKILLS AND KNOWLEDGE

• Demonstrated ability to assess situations and respond appropriately.
• Ability to carry out instructions effectively.
• Hands on experience of using and installing alarm systems.
• Trained in physical combat and the use of arms.
• Proven ability to work independently.
• Ability to work flexible hours.
• Ability to handle and resolve conflicts in an effective manner.
• Ability to act with urgency in an emergency situation.
• Long term interest in patrolling assigned areas.
• Ability to analyze and solve problems.
• Strong interpersonal skills, ability to communicate (verbal, listening, oral) and manage well at all levels of the organization and with staff at remote locations essential.
• Must be detailed oriented and a multitasker with superb organizational skills
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

Personal Characteristics

• Excellent interpersonal and team skills, extremely collegial
• Outstanding communications skills, verbal and oral
• Self-motivated; Hands-on, leads by example
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices