Position Title: Cashier
Location: Sovereign (Liguanea)
Department: Operations
Reports to: Department Supervisor

POSITION PURPOSE:

Accountable for error-free cash register operations, payment processing, and
interactions with customers. Obtains payment for goods by itemizing and totalling customer’s purchases.

ESSENTIAL FUNCTIONS:

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Ensure outstanding customer service delivery at all times.
• Answer customers’ questions, and provide information on policies and procedures
• Maintain clean and orderly checkout areas.
• Ensure cash line as all the necessary items. E.g. bags, staples, wrapping tapes etc.
• Assist in the training of new Cashiers as requested
• Assist in stock taking when necessary and the ordering of goods as requested
• Request goods from other location on a weekly basis or as needed to replenish stock
• Keep work area stocked with goods.
• Check for expired goods, re-stock shelves and remove price tags if there is a price change.
• Receive and process payment by cash and credit cards
• Issue receipts, refunds, credits or cash change to customer
• Ensure cash from daily sales are balance at the end of each shift
• Ensure float amount is correct at the beginning and end of each shift and that there is adequate change
• Answer telephone and assist customers with over the phone queries as is possible
• Provide product knowledge to customers through the features, values and benefits of each product.
• Return uncashed items to designated areas.
• Ensure customers are served their correct purchased item
• Provide customers with relevant information about specials and promotions
• Introduce new goods and services to customers.
• Provide rapid response to customer complaints
• Communicate all discrepancies to relevant manager/supervisors
• Direct all queries/ concerns to immediate supervisor first in keeping with the chain of command
• Ensure that the checkout section is orderly and secure.
• Report low stock item of ice-cream, if placed by Scoops department
• Ensure that items purchased by customers are in good condition before it leaves the store
• Any other duties that have been assigned by managers or supervisors should be performed.

EXPERIENCE; EDUCATION OR CERTIFICATION

• High School Diploma / School Leaving Certificate
• At least 5 CXC’s inclusive of Mathematics and English Language.
• Must have at least One (1) year experience in cashiering in a retail environment.
• Certificate in Cashiering would be an asset

BENEFITS

• Continuous Training & Development
• Group Benefits ( Health, Life, Pension)
• Performance Incentives/ Bonuses
• Staff Discounts
• Gym Membership

We would like to thank you all for your interest in becoming a part of our team. However, only short listed applicants will be contacted.

or