Cashier

Full Time
  • May 2, 2025
  • Employment Info

    Job Description

    ESSENTIAL FUNCTIONS:The following are specific responsibilities and contributions critical to the successful performance of the position:

    • Ensure outstanding customer service delivery at all times.
    • Answer customers’ questions, and provide information on policies and procedures
    • Maintain clean and orderly checkout areas.
    • Ensure cash line as all the necessary items. E.g. bags, staples, wrapping tapes etc.
    • Assist in the training of new Cashiers as requested
    • Assist in stock taking when necessary and the ordering of goods as requested
    • Request goods from other location on a weekly basis or as needed to replenish stock
    • Keep work area stocked with goods.
    • Check for expired goods, re-stock shelves and remove price tags if there is a price change.
    • Receive and process payment by cash and credit cards
    • Issue receipts, refunds, credits or cash change to customer
    • Ensure cash from daily sales are balance at the end of each shift
    • Ensure float amount is correct at the beginning and end of each shift and that there is adequate change
    • Answer telephone and assist customers with over the phone queries as is possible
    • Provide product knowledge to customers through the features, values and benefits of each product.
    • Return uncashed items to designated areas.
    • Ensure customers are served their correct purchased item
    • Provide customers with relevant information about specials and promotions
    • Introduce new goods and services to customers.
    • Provide rapid response to customer complaints
    • Communicate all discrepancies to relevant manager/supervisors
    • Direct all queries/ concerns to immediate supervisor first in keeping with the chain of command
    • Ensure that the checkout section is orderly and secure.
    • Report low stock item of ice-cream, if placed by Scoops department
    • Ensure that items purchased by customers are in good condition before it leaves the store
    • Any other duties that have been assigned by managers or supervisors should be performed.

    SUPPORTIVE FUNCTIONS:

    • In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

    Other:

    • In order to properly service our clients, you may be required to work outside of our scheduled business hours.
    • Timely execution of duties in keeping with pre-arranged schedule.
    • Care and diligence in protecting the organization’s assets

    Job Requirement

    QUALIFICATION STANDARDS
    Working Environment / Physical Activities:

    • Considerable physical activity. May require handling of objects that can weigh up to 50 lbs.
    • Work is normally performed in an open layout environment.

    EXPERIENCE; EDUCATION OR CERTIFICATION

    • High School Diploma / School Leaving Certificate
    • At least 5 CXC’s inclusive of Mathematics and English Language.
    • Must have at least One (1) year experience in cashiering in a retail environment.
    • Certificate in Cashiering would be an asset

    SKILLS AND KNOWLEDGE

    • Knowledge of operating cash register and maintaining cash drawer
    • Versed in performing monetary transactions such as giving and receiving change
    • Ability to maintain knowledge of current product location
    • Ability to analyze and solve problems.
    • Must possess a high level of accuracy
    • Strong problem solving skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
    • Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with other team members
    • Must be detailed oriented and a multitasker with superb organizational skills
    • Must possess a high level of integrity and dependability with a strong sense of urgency
    • Must have strong internal and external customer service skills
    • Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

    Personal Characteristics

    • Excellent interpersonal and team skills, extremely collegial
    • Outstanding communications skills, written and oral
    • Demonstrated resourcefulness and good judgment
    • Honest and trustworthy
    • Values diversity of thought, backgrounds and perspectives
    • Ability to multi-task while maintaining vigilant attention to detail
    • Integrity/ethics beyond reproach
    • Constantly looking to apply best practices
    Cashier Skills Microsoft Office Type 40 wpm POS Experience Customer Service

    Job Description

    ESSENTIAL FUNCTIONS:The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Ensure outstanding customer service delivery at all times.
    • Answer customers' questions, and provide information on policies and procedures
    • Maintain clean and orderly checkout areas.
    • Ensure cash line as all the necessary items. E.g. bags, staples, wrapping tapes etc.
    • Assist in the training of new Cashiers as requested
    • Assist in stock taking when necessary and the ordering of goods as requested
    • Request goods from other location on a weekly basis or as needed to replenish stock
    • Keep work area stocked with goods.
    • Check for expired goods, re-stock shelves and remove price tags if there is a price change.
    • Receive and process payment by cash and credit cards
    • Issue receipts, refunds, credits or cash change to customer
    • Ensure cash from daily sales are balance at the end of each shift
    • Ensure float amount is correct at the beginning and end of each shift and that there is adequate change
    • Answer telephone and assist customers with over the phone queries as is possible
    • Provide product knowledge to customers through the features, values and benefits of each product.
    • Return uncashed items to designated areas.
    • Ensure customers are served their correct purchased item
    • Provide customers with relevant information about specials and promotions
    • Introduce new goods and services to customers.
    • Provide rapid response to customer complaints
    • Communicate all discrepancies to relevant manager/supervisors
    • Direct all queries/ concerns to immediate supervisor first in keeping with the chain of command
    • Ensure that the checkout section is orderly and secure.
    • Report low stock item of ice-cream, if placed by Scoops department
    • Ensure that items purchased by customers are in good condition before it leaves the store
    • Any other duties that have been assigned by managers or supervisors should be performed.

    SUPPORTIVE FUNCTIONS:
    • In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.
    Other:
    • In order to properly service our clients, you may be required to work outside of our scheduled business hours.
    • Timely execution of duties in keeping with pre-arranged schedule.
    • Care and diligence in protecting the organization’s assets

    Job Requirement

    QUALIFICATION STANDARDS
    Working Environment / Physical Activities:
    • Considerable physical activity. May require handling of objects that can weigh up to 50 lbs.
    • Work is normally performed in an open layout environment.
    EXPERIENCE; EDUCATION OR CERTIFICATION
    • High School Diploma / School Leaving Certificate
    • At least 5 CXC’s inclusive of Mathematics and English Language.
    • Must have at least One (1) year experience in cashiering in a retail environment.
    • Certificate in Cashiering would be an asset
    SKILLS AND KNOWLEDGE
    • Knowledge of operating cash register and maintaining cash drawer
    • Versed in performing monetary transactions such as giving and receiving change
    • Ability to maintain knowledge of current product location
    • Ability to analyze and solve problems.
    • Must possess a high level of accuracy
    • Strong problem solving skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
    • Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with other team members
    • Must be detailed oriented and a multitasker with superb organizational skills
    • Must possess a high level of integrity and dependability with a strong sense of urgency
    • Must have strong internal and external customer service skills
    • Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.
    Personal Characteristics
    • Excellent interpersonal and team skills, extremely collegial
    • Outstanding communications skills, written and oral
    • Demonstrated resourcefulness and good judgment
    • Honest and trustworthy
    • Values diversity of thought, backgrounds and perspectives
    • Ability to multi-task while maintaining vigilant attention to detail
    • Integrity/ethics beyond reproach
    • Constantly looking to apply best practices
    Fontana Pharmacy

    Featured jobs

    Get the latest news, updates and tips

    Join Our Newsletter Today