Bearer

Job Description

ESSENTIAL FUNCTIONS: The following are specific responsibilities and contributions critical to the successful performance of the position:

• Accurately complete and submit all necessary paperwork, such as daily dispatch sheets, petty cash items, etc.
• Delivery and pickup of items, documentation ensuring accurate capture of what the item/documentation is, who requested the transport of the item, who received the item, and obtaining proper signatures.
• Keep assigned vehicles free from damage, in acceptable condition, and consistently clean in a manner.
• Must ensure that the vehicle is in proper and safe condition prior to use, and accept responsibility to report any damage or mechanical malfunctions that exist.
• Manage various products and merchandise responsibly while in the act of loading, unloading, or transporting items, ensuring that cargo is properly secured to avoid damage.
• Work extra/overtime hours as needed according to departmental workload.
• Operate vehicles and equipment safely and responsibly, as assigned.
• Be willing and able to perform tasks without direct supervision that may require physical labor, and possibly the use of hand tools.
• Responsible for transporting product and various items pertaining to departmental moves, long hauls, destroy runs, relocation of product to outside warehousing, etc.
• Performs duties as assigned.
• The Company bike/vehicle must be kept on premises outside of work hours.
• The bike/vehicle must only be used for Company business
• You will be the responsible custodian for the goods between the time it leaves the Pharmacy to when it is delivered.
• Your essential responsibilities will be to represent Fontana Pharmacy in a friendly, courteous and caring manner upholding the values and good customer service of the company. You will perform delivery duties according to the daily schedule of the Pharmacy. The scheduled times will be assigned by the pharmacist according to the demand and deliveries will cover Barbican/Waterloo Community and surrounding areas (to be decided).
• All instructions for delivery MUST come from managers or their designate.
• Small pickups and deliveries will be assigned when necessary.

DELIVERY PROCESS:

• Deliveries checked off in detail with the pharmacist before logging for delivery.
• At the point of delivery the bearer needs to verify the items vs requested order with the customer.
• After verification then payment is effected using point of sale.
• If there is a discrepancy, call the pharmacist before for instructions before making any decision
• Customers must sign the log book as proof of delivery received.

RETURN POLICY

• No returns will be allowed on medication once the item has left the store.
• Returns will only be accepted if Fontana is at fault.
• Refrigerated items CANNOT be returned unless Fontana is at fault

SUPPORTIVE FUNCTIONS:

• In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the requirements of Fontana Limited.

Other:

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets

Job Requirement

QUALIFICATION STANDARDS
Working Environment / Physical Activities:
• Considerable physical activity. May require long working hours.

EXPERIENCE; EDUCATION OR CERTIFICATION

• At least 3 CXC’s inclusive of Mathematics and English.
• At least 5 years driving experience.
• Certificate in Customer Service
• Experience in riding a bike

SKILLS AND KNOWLEDGE

• Demonstrate dependability and self-motivation.
• Maintain high level of personal integrity and reliability.
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions.
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

Personal Characteristics

• Excellent interpersonal and team skills, extremely collegial
• Outstanding communications skills, written and oral
• Demonstrated resourcefulness and good judgment
• Self-motivated; Hands-on, leads by example
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices
• Predisposition to mentor and subsequently increase responsibilities as team develops

Job Description

• Accurately complete and submit all necessary paperwork, such as daily dispatch sheets, petty cash items, etc.
• Delivery and pickup of items, documentation ensuring accurate capture of what the item/documentation is, who requested the transport of the item, who received the item, and obtaining proper signatures.
• Keep assigned vehicles free from damage, in acceptable condition, and consistently clean in a manner.
• Must ensure that the vehicle is in proper and safe condition prior to use, and accept responsibility to report any damage or mechanical malfunctions that exist.
• Manage various products and merchandise responsibly while in the act of loading, unloading, or transporting items, ensuring that cargo is properly secured to avoid damage.
• Work extra/overtime hours as needed according to departmental workload.
• Operate vehicles and equipment safely and responsibly, as assigned.
• Be willing and able to perform tasks without direct supervision that may require physical labor, and possibly the use of hand tools.
• Responsible for transporting product and various items pertaining to departmental moves, long hauls, destroy runs, relocation of product to outside warehousing, etc.
• Performs duties as assigned.
• The Company bike/vehicle must be kept on premises outside of work hours.
• The bike/vehicle must only be used for Company business
• You will be the responsible custodian for the goods between the time it leaves the Pharmacy to when it is delivered.
• Your essential responsibilities will be to represent Fontana Pharmacy in a friendly, courteous and caring manner upholding the values and good customer service of the company. You will perform delivery duties according to the daily schedule of the Pharmacy. The scheduled times will be assigned by the pharmacist according to the demand and deliveries will cover Barbican/Waterloo Community and surrounding areas (to be decided).
• All instructions for delivery MUST come from managers or their designate.
• Small pickups and deliveries will be assigned when necessary.

• Deliveries checked off in detail with the pharmacist before logging for delivery.
• At the point of delivery the bearer needs to verify the items vs requested order with the customer.
• After verification then payment is effected using point of sale.
• If there is a discrepancy, call the pharmacist before for instructions before making any decision
• Customers must sign the log book as proof of delivery received.

• No returns will be allowed on medication once the item has left the store.
• Returns will only be accepted if Fontana is at fault.
• Refrigerated items CANNOT be returned unless Fontana is at fault

• In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the requirements of Fontana Limited.

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets

Job Requirement

• At least 3 CXC’s inclusive of Mathematics and English.
• At least 5 years driving experience.
• Certificate in Customer Service
• Experience in riding a bike

• Demonstrate dependability and self-motivation.
• Maintain high level of personal integrity and reliability.
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions.
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

• Excellent interpersonal and team skills, extremely collegial
• Outstanding communications skills, written and oral
• Demonstrated resourcefulness and good judgment
• Self-motivated; Hands-on, leads by example
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices
• Predisposition to mentor and subsequently increase responsibilities as team develops