Applications are invited for the post of Network Administrator (MIS/IT 5) in the Information and Communications Technology Branch (Hope Gardens, Kingston), Ministry of Agriculture, Fisheries and Mining

Salary range $4,266,270 – $5,737,658 per annum.

Job Purpose

Under the general direction of the Manager, ICT Infrastructure, the Network Administrator (MIS/IT) is responsible for provisioning and maintaining a secure, reliable, and efficient computing and networking environment, to improve existing infrastructure, permitting users to perform their functions.

Key Responsibilities

Management / Administrative:

• Supports the development of the Unit’s Corporate/Operational Plan, Budget and Individual
• Work Plans;
• Maintains customer service principles, standards and measurements;
• Attends meetings and executes directives;
• Represents the Unit at meetings, conferences, workshops and seminars;
• Prepares and submits reports.

Technical/Professional:

• Provides sufficient information technology operational capability, to achieve acceptable response times, especially during peak periods, and to minimize downtimes to an acceptable level;
• Resolves complex, undefined server hardware, systems software or application malfunctions;
• Diagnoses, analyzes and resolves routine and other system problems, to the satisfaction of the end user, within the established industry timeframe;
• Installs systems, telecommunications-related and application software, and patches various server platforms;
• Responds to queries related to hardware and software security, and implements on going Security Awareness Programmes for users;
• Observes computer systems and implements parameter tuning, geared to improve system performance;
• Customizes modifiable systems files, to improve performance, as instructed;
• Provides restricted system information, as requested by authorized personnel;
• Diagnoses, analyzes and resolves simple routine systems management-related problems;
• Performs programming tasks, as required, in the development and maintenance of systems processes, procedures and tools;
• Performs routine systems housekeeping procedures;
• Analyzes logs and provides data for review by the Manager, ICT Infrastructure;
• Assists in establishing secured connectivity with the Internet, for related services, such as Email, Web Browsing, VPN, FTP, etc.;
• Assists with the execution of backup mechanics, system redundancy, virus prevention and disaster recovery, which will minimize exposure to potential threats and reduce recovery time after disasters;
• Monitors system usage, to ensure that access to the system and data is done in the prescribed manner, and that any violation is detected and addressed;
• Participates in risk analysis and periodic reviews;
• Maintains user authorization files;
• Assists in the installation of servers, computers and peripherals within the Ministry, its Divisions and outstation offices;
• Inspects and develops assessment reports on infrastructural needs of office locations;
• Prepares operational procedures for equipment use and maintenance of the operating environment;
• Keeps abreast of trends and developments in information and security technologies, to enhance systems throughout the Ministry;
• Performs all other duties and functions assigned from time to time.

Required Knowledge, Skills and Competencies

Core:

• Excellent oral and written communication skills
• Excellent interpersonal skills
• Excellent problem-solving and decision-making
• Teamwork and co-operation
• Able to use initiative
• Methodical
• Good customer and quality focus
• Good goal/results oriented
• Good leadership skills

Technical:

• Sound knowledge of Local and Wide Area Networking
• Knowledge of Windows Server environments
• Knowledge of Exchange Server environments
• Good knowledge of Voice Networks and protocols
• Excellent knowledge of virtualization protocols and data center
• Knowledge of Network protocols and diagnostic tools
• Skilled in Computer Hardware and Software Maintenance
• Knowledge of Network Maintenance

Minimum Required Qualification and Experience

• Bachelor’s Degree in Computer Science, ICT, Management Information Systems,
  Computer Engineering or a related discipline;
• Two (2) years hands-on experience in Network and email administration;
• Specialized training in Network Administration would be an asset.

Special Conditions Associated with the Job

• Work will be conducted in an office outfitted with standard office equipment and specialized systems. The environment is fast-paced, with ongoing interactions with critical stakeholders and meeting tight deadlines, which will result in high degrees of pressure, on occasions;
• May be required to travel locally to attend conferences, seminars and meetings.

Applications accompanied by résumés should be submitted no later than Monday, 21st July, 2025, to:

Senior Director
Human Resource Management and Development Division
Ministry of Agriculture, Fisheries and Mining
Hope Gardens
Kingston 6

E-mail: jobopportunities@moa.gov.jm

Please note that only shortlisted applicants will be contacted.

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