Customer Support Specialist (Work from home)
Who we really are, the people behind Deel
Deel Headquarters is in San Francisco where our sales team likes to show off their view over the San Francisco Baybridge. Otherwise we are remote, New York, London, Toronto, Belgrade, Kiev Tel Aviv and everywhere and anywhere else.
Who you are
As our Support Team Lead, you'll be providing first line customer support and working on projects to optimize our support workflow. You will hold high levels of professionalism and Deel product knowledge. Our team is entrepreneurial, curious, passionate, and self-driven, and if you are too, we'd love to meet you.
What you will enjoy working on
- Delivering world class customer support
- Learning the Deel platform and product in-side out
- Creating customer support documentation and guides
- Working with the business operations team to optimize support workflows
We cannot wait to meet you if
- You have empathy and love for helping people
- You have great attention to detail
- You ask lots of questions
- You have experience working in the customer support function of a high pace tech company
We’d especially love to speak with you if
- You have experience building process
- You speak multiple languages
- You have experience managing others
Click Here to Apply Now
