Job Information
New!
Customer Service/Virtual Assistants Company Information
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Contact Name
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Job Information
Job Type Full-time
Department Home Based/Online Job
Category Online Jobs
Posted 11-10-2021
Job Status
Start Publishing 10-10-2021
Stop Publishing 06-11-2021
Description
Customer Service/Virtual Assistants
Hello Jamaica!
 
We are Talentpop! 
A dedicated group of Customer Experience & E-Commerce professionals seeking Dedicated Customer Service/Virtual Assistants to work as Customer Service Agents for several of our E-Commerce businesses and clients!
BPO Experience is a PLUS!
 
Responsibilities:
 
Respond to:  
  • Customer-related emails.
  • Live chat messaging.
  • Social media engagement (Facebook/Instagram messages and comments).
  • Inbound phone calls (if required)
  • Collaboration in a group or team setting.
  • Work independently; manage time, and multi-task.
  • Represent the company/client brand
Requirements:
  • 2+ years of Customer Service Experience
  • Great English A reliable internet connection is required.
  • Looking for a long-term position with growth opportunities.
  • E-Commerce experience is a plus!
  • Any experience working with Shopify, BigCommerce and/or Amazon clients is a plus.
  • Any experience or familiarity using G Suite, Zendesk, Freshdesk, Intercom or Gorgias is a plus.
  • Workday & Weekend Hours AvailableAble to communicate via Zoom Video, Slack, and Email. 
Number of positions available: 4
We have many jobs to fill and we encourage all qualified applicants to apply.
TO APPLY:
2. Your Application code is: JAM
3. Complete the application to the best of your ability! We are looking to bring on agents in the next 10 days!
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