HIRING - Work-from-home Customer Service Representative | Start Your New Career Today!

Alliance Global HIRING - Highly Motivated, Phone Sales, and Soft Phone Sales Mindset 

Alliance Global (AG) Representatives conduct outbound outreach and interact with Business Decision Makers to provide information in response to routine inquiries about marketed products and services. May handle and resolve general complaints by contacting Supervisors and Managers.

Alliance Global HIRING - Highly Motivated, Phone Sales, and Soft Phone Sales Mindset 

Work Hours | 90 Day Probationary Period

• Monday - Thursday      7AM - 9PM    - Required
• Friday                           7AM - 2PM    - Required
• Saturday                      10AM - 2PM  - Required

WORK From HOME Today!

1. Remote Work Ability / Availability - Required
2. Computer | Fiber Internet | Headset - Required
3. Strong English Speaking & Clear Communicators - Required
4. Minimum Age 18 years - Required
5. Valid Government Identification - Required
6. Customer Service | Phone Sales | Soft Sales - Preferred 
7. Microsoft Word | Excel | Access  - Preferred 
8. CRM Software & Email Calendar Experience - Preferred 
9. High School & College Graduates - Preferred 
10. No High School & No College - Based On Experience

Work From Home (Remote Work) - ZERO OUT OF POCKET COST

• Daily & Weekly Product Training Provided
• Product Training and Industry Training Provided - 100% Every day
• Respond to Supervisors, Managers, and Management - 100% Every day
• Outbound Telephone Calls - 90% Every day
• Inbound Telephone Calls - 10% Every day
• Contact With Others - 100% Every day
• Indoors, Environmentally Controlled - 100% Every day
• Deal With External Customers - 100% Every day
• Time Pressure - 100% Every day

Job Description - Task

1. Marketing and soliciting sales of new or additional services or products.
2. Confer with customers by telephone to provide information about products or services
3. Keep written records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
4. Check to ensure that appropriate changes were made to resolve customers problems.
5. Contact customers to respond to inquiries or any planned adjustments.
6. Determine charges for services requested or arrange for billing.
7. Refer unresolved customer grievances to designated Supervisors and Managers.
8. Resolve customer service or billing complaints by referring to the proper steps.
9. Recommend improvements in products, packaging, services, or billing methods and procedures to prevent future problems to Supervisors, Managers, and Company Leadership.

Job Description - Work Activities

1. Discuss business services information with customers
2. Respond to customer problems or complaints.
3. Provide notifications to customers
4. Refer customers to the proper steps.
5. Promote and market products, services, or programs.