Job Information
Application Engineer
Company Information
Job Information
Company
Sagicor Jamaica
Website
https://www.sagicor.com/
Contact Name
Contact Email
sagicorjobs@careerjamaica.com
Job Type
Full-time
Department
Sagicor Group Jamaica Ltd.
Category
Computer/IT
Posted
06-02-2023
Job Status
Start Publishing
06-02-2023
Stop Publishing
10-02-2023
[Kingston,Jamaica ]
Description
"Looking for a diverse and rewarding career?
If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"
Sagicor Group Jamaica Limited is seeking a suitable candidate to join our Infrastructure & Technical Services team in the capacity of: Application Engineer
Location: Kingston
*Work both from office primarily and off premises (standalone & remote mode) when required
*Occasional overseas travel
*Frequent work outside of normal business hours and occasionally on weekends/holidays when required
As an Application Engineer, you will:
- Provide technical application support for specific applications & information systems solutions deployed at & across the entities of Sagicor Group Jamaica.
- Work alongside Group Project Management, Consultants, Developers, hosting & professional services to effect scheduled version upgrades for the assigned systems.
- Document the business & Information Technology requirements of assigned systems with the aim of matching business needs to technology services.
- Be responsible for all data migration exercises associated with system revisions, upgrades and new developments.
- Develop appropriate metrics for profiling system performance to ensure compliance to Service Level Agreements for assigned systems.
- Develop systems growth plans and resource projections for assigned systems.
- Investigate ways to improve the levels of integration, efficiency & reliability for the assigned systems.
- Design & operate data protection measures for the support of the assigned systems.
- Serve as shadow resource for the other members of the Network Infrastructure team in accordance with skill level and cross-training.
- Perform other related duties assigned from time to time.
What do you need?
- Bachelor’s Degree in Computer Science, Information Systems, Science, Technology, Application Development or equivalent qualification from a recognized tertiary institution.
- At least two (2) years’ working experience in an application support or application development role.
- At least two (2) years’ working experience in Microsoft Server, Desktop OS, Database and Networking technologies (professional certifications in any would be an asset).
- Minimum of two (2) years’ working experience in CISCO network and technologies, CCNA, LINUX and UNIX (professional certifications would be an asset).
- Working knowledge of Project Management tools and concepts (introductory training to PMBOK or similar Project Management frameworks would be an asset).
- Ability to produce and read technical documentation. (data flow diagrams, E/R diagrams, Active Directory schematics, network schematics)
- Ability to develop system functional requirements from concepts, user analysis, business workflows and solution objectives.
- Intermediate/ Expert proficiency in the use of productivity software packages including word processing, spreadsheet, presentation and data visualization applications.
- Working knowledge of server/ storage virtualization technologies & operating in such environments.
If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than February 10, 2023.
While we appreciate all applications, only shortlisted candidates will be contacted.
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