Job Information Collections Supervisor - Montego Bay Company Information
Contact Name Hiring Manager
Contact Email employment@premierrecoveryltd.com
Job Information
Job Type Full-time
Department
Category Customer Service
Posted 01-12-2022
Job Status
Start Publishing 01-12-2022
Stop Publishing 03-01-2023
[MontegoBay,Jamaica ]
Description

U.S. based company is looking for a dynamic self-motivated professional Collections Supervisor for our Montego Bay office.

JOB SUMMARY

Qualified candidates will support and promote a positive work atmosphere. Teamwork is essential to our success and we are looking for a trustworthy strong leader that can still demonstrate a caring and compassionate demeanor. If you are looking for a financially rewarding career, Premier Recovery Solutions is the place for you! We are an established company with over 20 years of experience in the collection industry seeking an experienced supervisor that can perform at the highest level to drive production and increase revenue.Join our team as a Collections Supervisor and lead our hard working team while fostering team unity to propel them to their greatest financial success. You will also work closely with the General Manager to ensure you continually reach weekly goals and supersede monthly averages.

As the Collections Supervisor, you must have the ability to oversee staff and daily operations as well as maintain your own personal production goal to ensure the overall success of the collections team. Responsibilities also include providing some administrative support; assisting with interviewing, hiring, and training employees.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Supervise collection staff to ensure individual and team goals are met; provide training, coaching, and development, as applicable
  • Monitor and prepare daily production numbers pertaining to the Collection team’s performance
  • Provide relevant feedback to management regarding collection and production related issues, as well as make recommendations for resolution
  • Maintain awareness of all state and federal compliance requirements related to the collection of accounts, bankruptcy, etc.
  • Handle escalated calls and assist in the resolution of difficult calls as necessary
QUALIFICATIONS 
  • Previous collections experience is required;
  • ability to successfully manage a call center floor and collect as well;
  • knowledge of computer operating systems and applications are necessary.
  • Must be fluent in speaking English and also present a professional demeanor.

BENEFITS INCLUDE:

PAY STRUCTURE…

  • $900 JMD per hour + commission and bonus
  • Manager’s bonus structure based on production; we also provide bi-weekly pay and commission!!!
  • PAID remote training sessions with management team to ensure your success.

As a Potential Collections Supervisor

You’ll share our purpose and passion for making a real difference in the lives of our employees and clients. You will be a contributing manager in an environment that embraces challenge and has a strong drive to succeed. We like to set the bar, roll up our sleeves and work together to out-perform every day. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

About Us

We expect our managers to assist us in providing a positive work environment for our associates. We believe it’s important to create an atmosphere that’s conducive to ensuring daily production is high and demonstrating achieving company goals obtainable. We offer daily cash incentives, unlimited bonus & commission opportunities.

Our owner has a long legacy in the Collections business as an industry leader, with continued growth regardless of the economy. The company is built on a foundation of excellence, employee and client focus and quality customer service. Personally and professionally, we hold ourselves to high standards and unwavering commitment; treating every individual with respect, compassion and integrity. We are highly invested in creating employment opportunities in Jamaica communities.

Call us to learn more about how you can reach your financial goals at Premier Recovery Solutions….connect with us today!

To Apply:

Complete and submit the following forms: 

EMPLOYMENT APPLICATION

INTERVIEW QUESTIONS

Please send your completed employment application, interview questions and resume  to employment@premierrecoveryltd.com with the subject line "Collections Supervisor"
no later than Tuesday January 3, 2022

For more information visit:  www.premierrecoveryltd.com

 

 
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