ESSENTIAL FUNCTIONS: The following are specific responsibilities and contributions critical to the successful performance of the position:
Conducting demonstration of products
Assists with the restocking of products
Proper demonstration techniques.
Must be knowledgeable of products to be able to recommend products to customers.
Must be able to demonstrate to customers how to use products.
Ability to meet sales goals.
Build customer relations through follow-up calls,
Ability to recruit new customers,
Stock shelves, and organize sales areas.
Possesses thorough knowledge of the particular products being sold and the cosmetic industry in general
Understands information about new products being developed and emerging on the market.
Gives product demonstrations for customers.
Sells customers as many appropriate products as possible.
Operates a cash register, credit card machine and computer.
Orders new products when necessary.
Stocks shelves and display counters.
Skincare consultations
Manages product inventory
Any other reasonable duties
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.
Other:
In order to properly service our clients, you may be required to work outside of our scheduled business hours.
Timely execution of duties in keeping with pre-arranged schedule.
Care and diligence in protecting the organization’s assets
Job Requirement
EXPERIENCE; EDUCATION OR CERTIFICATION
Certified Beauty Consultant (from a recognised institution)
Must be Customer Service certified
At least three (2) years’ experience (retail would be an asset).
High School Diploma
SKILLS AND KNOWLEDGE
Must be well groomed with hair in place and make up skillfully applied.
Must be able to keep up with trends and new developments in the industry.
Have an outgoing personality.
Have a strong interest in and understanding of the beauty product industry.
Ability to analyze and solve problems.
Ability to prepare routine administrative paperwork.
Must display self-confidence particularly when conducting demonstrations and performing makeovers.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
Strong interpersonal skills, ability to communicate (verbal, listening, oral, writing) and manage well at all levels of the organization and with staff at remote locations essential.
Must be detailed oriented and a multitasker with superb organizational skills
Must possess a high level of integrity and dependability with a strong sense of urgency
Must have strong internal and external customer service skills
Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.
Personal Characteristics
Excellent interpersonal and team skills, extremely collegial
Outstanding communications skills, written and oral
Must be patient
Possess high level of flexibility
Demonstrated resourcefulness and good judgment
Self-motivated; Hands-on, leads by example
Values diversity of thought, backgrounds and perspectives
Ability to multi-task while maintaining vigilant attention to detail
Integrity/ethics beyond reproach
Constantly looking to apply best practices
Predisposition to mentor and subsequently increase responsibilities as team develops
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