Job Information Information Manager (MIS/IT 6)
Job Type Contract
Category Computer/IT
Job Status
Start Publishing 13-04-2021
Stop Publishing 23-04-2021
Description


Applications are invited from suitably qualified officers in their Ministries/Departments/Agencies to be assigned to/fill the following post in the Post and Telecommunications Department:

Information Manager (MIS/IT 6) – (Contract), salary range $2,056,235 - $2,444,217

Job Purpose


The incumbent is responsible for Internet and Network connectivity across the postal points
island-wide. The incumbent will ensure adherence to best practices and proven methodologies
to promote continuous information operations and the integration of new value-added technical
services and technology. The incumbent is responsible for a mission critical service requiring
stability, reliability and performance optimization. The responsibilities include LAN/WAN
availability, server and network hardware, software and related applications at all postal points.
The incumbent will also provide technical expertise.

Key Responsibilities

  • Management/Administrative:
  • Strategic/Administrative Support:
  • Participates in the Strategic and Operational Planning of the Organization;
  • Contributes to the preparation and/or revisions of the Operational Plan;
  • Attends Departmental meetings, conferences and seminars.

Technical/Professional:

  • Provides network design, implementation, definition and co-ordination of standards,
    project management and technology research;
  • Develops, maintains and supports LAN and multi-site enterprise WAN architecture, to support Strategic Objectives of the Organization;
  • Monitors, assesses and reports on network and server bandwidth and resource utilization;
  • Co-ordinates and executes upon approved adjustments and changes that increase performance and availability;
  • Prepares and maintains documentation of network configurations and cabling layouts;
  • Manages all related vendor support contracts for network hardware, software and connectivity;
  • Designs, deploys and administers the wireless infrastructure and supporting systems;
  • Recommends upgrades, patches, new applications and equipment;
  • Trains Team Members on new hardware or software;
  • Develops and monitors policies for the use of network resources;
  • Monitors network to ensure optimal performance;
  • Creates and maintains network users/permissions;
  • Administers firewalls and Internet VPNs;
  • Sets up and configures server hardware;
  • Integrates the IP telephony system with enterprise LAN, WAN, wireless LAN and other
  • Internet-based services and protocols;
  • Ensures integrity and availability of data through continuous assessment of data backup operations;
  • Provides advance notification of all planned system and network outages and sets
    realistic expectations on availability;
  • Co-ordinates and manages communication with stakeholders during all unplanned outages and incidents;
  • Completes, maintains and processes pertinent paperwork and records;
  • Performs any other related duties as directed by Supervisor.

Required Knowledge, Skills and Competencies

  • Knowledge of the Post Corp products and services
  • In-depth knowledge of Windows systems, networking and database fundamentals
  • Knowledge of network management, installation and configuration
  • Good problem solving and decision making skills
  • Good use of initiative
  • Adaptability
  • Good oral and written communication skills
  • Good analytical and critical thinking skills
  • Good planning and organizing skills
  • Ability to work in a team
  • Strong leadership skills
  • Ability to manage external relationships
  • Customer and quality focus
  • Good interpersonal skills

Minimum Required Qualification and Experience

  • Bachelor of Science degree in Computer Studies/Information Technology from an accredited tertiary institution with prior experience with IT Service Management and/or IT
  • Asset Management tools;
  • Cisco Certification or other equivalent industry standard;
  • Seven (7) year’s related work experience in network administration.

Special Conditions Associated with the Job

  • High risk environment;
  • Exposure to criminal activities with Local, Regional and International reach;
  • Extensive travelling;
  • Must own and operate a reliable motor vehicle.

Applications accompanied by résumés should be submitted no later than Friday,
23rd April, 2021 to:
Director, Human Resource Management and Development
Post and Telecommunications Department
6-10 South Camp Road
Kingston
Email: hrunit@jamaicapost.gov.jm
Please note that only shortlisted applicants will be contacted.

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