Applications are invited from suitably qualified officers in their Ministries/Departments/Agencies to be assigned to/fill the following post in the Post and Telecommunications Department:
Information Manager (MIS/IT 6) – (Contract), salary range $2,056,235 - $2,444,217
Job Purpose
The incumbent is responsible for Internet and Network connectivity across the postal points
island-wide. The incumbent will ensure adherence to best practices and proven methodologies
to promote continuous information operations and the integration of new value-added technical
services and technology. The incumbent is responsible for a mission critical service requiring
stability, reliability and performance optimization. The responsibilities include LAN/WAN
availability, server and network hardware, software and related applications at all postal points.
The incumbent will also provide technical expertise.
Key Responsibilities
- Management/Administrative:
- Strategic/Administrative Support:
- Participates in the Strategic and Operational Planning of the Organization;
- Contributes to the preparation and/or revisions of the Operational Plan;
- Attends Departmental meetings, conferences and seminars.
Technical/Professional:
- Provides network design, implementation, definition and co-ordination of standards,
project management and technology research; - Develops, maintains and supports LAN and multi-site enterprise WAN architecture, to support Strategic Objectives of the Organization;
- Monitors, assesses and reports on network and server bandwidth and resource utilization;
- Co-ordinates and executes upon approved adjustments and changes that increase performance and availability;
- Prepares and maintains documentation of network configurations and cabling layouts;
- Manages all related vendor support contracts for network hardware, software and connectivity;
- Designs, deploys and administers the wireless infrastructure and supporting systems;
- Recommends upgrades, patches, new applications and equipment;
- Trains Team Members on new hardware or software;
- Develops and monitors policies for the use of network resources;
- Monitors network to ensure optimal performance;
- Creates and maintains network users/permissions;
- Administers firewalls and Internet VPNs;
- Sets up and configures server hardware;
- Integrates the IP telephony system with enterprise LAN, WAN, wireless LAN and other
- Internet-based services and protocols;
- Ensures integrity and availability of data through continuous assessment of data backup operations;
- Provides advance notification of all planned system and network outages and sets
realistic expectations on availability; - Co-ordinates and manages communication with stakeholders during all unplanned outages and incidents;
- Completes, maintains and processes pertinent paperwork and records;
- Performs any other related duties as directed by Supervisor.
Required Knowledge, Skills and Competencies
- Knowledge of the Post Corp products and services
- In-depth knowledge of Windows systems, networking and database fundamentals
- Knowledge of network management, installation and configuration
- Good problem solving and decision making skills
- Good use of initiative
- Adaptability
- Good oral and written communication skills
- Good analytical and critical thinking skills
- Good planning and organizing skills
- Ability to work in a team
- Strong leadership skills
- Ability to manage external relationships
- Customer and quality focus
- Good interpersonal skills
Minimum Required Qualification and Experience
- Bachelor of Science degree in Computer Studies/Information Technology from an accredited tertiary institution with prior experience with IT Service Management and/or IT
- Asset Management tools;
- Cisco Certification or other equivalent industry standard;
- Seven (7) year’s related work experience in network administration.
Special Conditions Associated with the Job
- High risk environment;
- Exposure to criminal activities with Local, Regional and International reach;
- Extensive travelling;
- Must own and operate a reliable motor vehicle.
Applications accompanied by résumés should be submitted no later than Friday,
23rd April, 2021 to:
Director, Human Resource Management and Development
Post and Telecommunications Department
6-10 South Camp Road
Kingston
Email: hrunit@jamaicapost.gov.jm
Please note that only shortlisted applicants will be contacted.
