Job Information Collections Officer
Job Type Full-time
Category Customer Service
Job Status
Start Publishing 22-03-2021
Stop Publishing 10-04-2021
Description

A&N Loan Hub is seeking to employ a Collections Officer who will be responsible for collecting current and delinquent payments while establishing re-payment arrangements. The Collections Officer will perform a wide variety of credit andcollections function that minimize our delinquent accounts.

Primary Responsibilities:

  • Performs one or more of the following:
  • Monitors delinquent accounts and implements collections procedures.
  • Send follow-up letters and accepts payment for certain accounts.
  • Perform tasks and ensures quality in support of post-sale customer administration business initiatives.
  • Input information through data screens to accurately reflect account activity and resolve account discrepancies and balances.
  • Responds to inquiries from customers or external collection resources.
  • Obtains required information from credit organizations, banks and loan associations for new customer applications and/or delinquent accounts.
  • Maintains databases by entering, updating and retrieving data as well as formatting and generating reports.
  • Receives/places calls or send letters to customers to resolve delinquent accounts.
  • Reviews and makes recommendations regarding bad debts or write-offs.
  • Develop and maintain relationships with external agencies.

Requirements:

  • Education- Associate Degree in Business Administration/
  • Accounting/Management Studies or a Minimum High School
  • Diploma with at least 5 CXC passes or equivalent.
  • A minimum one (1) year collection experience.
  • Experience working with cross-functional teams at different levels.
  • Excellent communication and persuasion skills.
  • Available to work flexible schedules and under pressure.

Desired Competencies:

  • Skills - Team work, effective communication, problem solving, time management, computer literacy — including MS Word & Excel, Knowledge of Quick books and Loan Management Software (LMS).
  • Personal Characteristics - Honest, loyal, focused, flexible, meticulous, hardworking, dependable, team-oriented

Address applications to: 

Director — Human Resource Management
A&N Loan Hub Limited
Unit #9, 157 Constant Spring Road
Kingston 8
Email: recruitment@anloanhub.co

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