A&N Loan Hub is seeking to employ a Collections Officer who will be responsible for collecting current and delinquent payments while establishing re-payment arrangements. The Collections Officer will perform a wide variety of credit andcollections function that minimize our delinquent accounts.
- Performs one or more of the following:
- Monitors delinquent accounts and implements collections procedures.
- Send follow-up letters and accepts payment for certain accounts.
- Perform tasks and ensures quality in support of post-sale customer administration business initiatives.
- Input information through data screens to accurately reflect account activity and resolve account discrepancies and balances.
- Responds to inquiries from customers or external collection resources.
- Obtains required information from credit organizations, banks and loan associations for new customer applications and/or delinquent accounts.
- Maintains databases by entering, updating and retrieving data as well as formatting and generating reports.
- Receives/places calls or send letters to customers to resolve delinquent accounts.
- Reviews and makes recommendations regarding bad debts or write-offs.
- Develop and maintain relationships with external agencies.
- Education- Associate Degree in Business Administration/
- Accounting/Management Studies or a Minimum High School
- Diploma with at least 5 CXC passes or equivalent.
- A minimum one (1) year collection experience.
- Experience working with cross-functional teams at different levels.
- Excellent communication and persuasion skills.
- Available to work flexible schedules and under pressure.
- Skills - Team work, effective communication, problem solving, time management, computer literacy — including MS Word & Excel, Knowledge of Quick books and Loan Management Software (LMS).
- Personal Characteristics - Honest, loyal, focused, flexible, meticulous, hardworking, dependable, team-oriented
Address applications to:
Director — Human Resource Management
A&N Loan Hub Limited
Unit #9, 157 Constant Spring Road