Job Information
Settlement Associate (Contract)
Company Information
Job Information
Company
Sagicor Jamaica
Website
https://www.sagicor.com/
Contact Name
Contact Email
sagicorjobs@careerjamaica.com
Job Type
Full-time
Department
Sagicor Bank Jamaica Ltd.
Category
Computer/IT
Posted
22-04-2024
Job Status
Start Publishing
22-04-2024
Stop Publishing
27-04-2024
[Kingston,Jamaica ]
Description
"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"
Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Card Operations team in the capacity of: Settlement Associate (Contract)
- Have responsibility for settlement and balancing activities relating to MasterCard, Visa, American Express, JETS, Merchant Payments, Payments (including Paymaster) and cash advances in conjunction with Sagicor Bank’s Policies and Procedures.
- Ensure the timely clearing of related General Ledgers and Profit & Loss accounts.
- Ensure the fulfilment of settlement, payment and reconciliation queries.
- Adhere to custodial arrangements for negotiable instruments and cards, ensuring that the proper custody and controls are maintained.
- Collaborate and foster relationships with other units/ departments & agencies by promptly communicating issues and concerns, ensuring that all discrepancies are handled in a timely manner.
- Action client queries and research requests, ensuring that the appropriate action is taken in adherence with the established service level agreements.
- Review MasterCard Prepaid incoming and outgoing reports and report all files which remain outstanding/ unsettled to the Supervisor.
- Review MasterCard incoming and outgoing reports and report all rejected files which remains outstanding/ unsettled immediately to the supervisor.
- Review and analyze incoming/ outgoing Multilink Chargebacks and Adjustments.
- Review and analyze all Multilink queries received from branches and where applicable Initiate ‘photo and/ or copy request’ via the platform; JETS EXIP 2.
- Reconcile Mastercard & Visa incoming and issuer reports and balance day’s work.
- Ensure the balancing of credit card payments and posting of applicable rejects.
- Ensure reconciliation of credit card payments submitted by Paymaster agencies and posting of applicable rejects.
Process AMEX downloads. - Review/ balance daily merchant payments and cash advances.
- Obtain JETS and Switchware reports and execute balancing activities.
- Action outstanding entries on reconciliation accounts ensuring that entries are correctly posted and cleared efficiently.
- Prepare and post balanced day’s work on the platform; IT24.
- Submit reports and general ledger sheets to supervisor for authorization.
- Review all general ledgers and profit & loss accounts and ensure daily manual entries are cleared/ balanced.
- Perform any other duties assigned from time to time.
What do you need?
- Diploma or Associate Degree in Business Administration, Management Studies, Finance, or equivalent qualifications, from a recognized tertiary institution.
- Training in Credit Card management for Issuers and Acquirers.
- Ability to communicate effectively.
- Strong analytical skills.
- Working knowledge of Prime and Online.
- Some card acquiring/ issuing knowledge would be an asset.
- Ability to work well without direct supervision.
- Proficiency in the use of computer software packages such as word processing and spreadsheet applications.
If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than April 26, 2024.
While we appreciate all applications, only shortlisted candidates will be contacted.
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